Remedy: • Turn OFF and then ON the main power. If the error persists, obtain the following information and contact the department in charge of quality management. • Output STATUS PRINT/ P-PRINT. • Collect Sublog • Collect information on conditions to reproduce the error • Obtain user's print data (binary data)
Code: E000-0000
Description: Fixing temperature rising error
Causes: Temperature of the Main Thermistor did not become the specified temperature although the specified time had passed.
Remedy: 1. Check the connector between the Fixing Assembly and the Fixing Power Supply Unit. 2. Replace the Fixing Assembly. 3. Replace the Fixing Power Supply Unit.
Code: E001-0000
Description: Abnormally high fixing temperature 1
Causes: The Main Thermistor detected a temperature higher than the specified temperature.
Remedy: 1. Check the connector between the Fixing Assembly and the Fixing Power Supply Unit. 2. Replace the Fixing Assembly. 3. Replace the Fixing Power Supply Unit.
Code: E004-0000
Description: Fixing Drive Assembly circuit error
Causes: Error in either the Fixing Heater or the Fixing Motor
Remedy: 1. Check the connector between the Fixing Assembly and the Fixing Power Supply Unit. 2. Check the connection of the Fixing Motor. 3. Replace the Fixing Assembly. 4. Replace the Fixing Motor. 5. Replace the Fixing Power Supply Unit.
Code: E004-0005
Description: Fixing Area Error
Causes: Fixing Relay Error
Remedy: 1. Check the connector between the DC Controller PCB and the Fixing Power Supply PCB. 2. Replace the Fixing Power Supply PCB. 3. Replace the DC Controller PCB.
Code: E014-0000
Description: Fixing Motor error
Causes: Error in startup of the Fixing Motor
Remedy: 1. Check the connection of the Fixing Motor. 2. Replace the Fixing Motor. 3. Replace the DC Controller PCB.
Code: E014-0001
Description: Fixing Motor error
Causes: Error in rotation of the Fixing Motor
Remedy: 1. Check the connection of the Fixing Motor. 2. Replace the Fixing Motor. 3. Replace the DC Controller PCB.
Code: E015-0001
Description: Cassette 1 lift-up error
Causes: Cassette 1 Lifter Motor error
Remedy: 1. Check the Cassette 1 Lifter Motor (dropout, gear tooth jump, etc.). 2. Check the connector between the Cassette 1 Lifter Motor and the DC Controller PCB. 3. Replace the Cassette 1 Lifter Motor. 4. Replace the DC Controller PCB.