Description: Complete non-ejection in a color (support number : 1492)
Causes: Non-ejection in all nozzles of the one color is detected through non-ejection detection after cleaning.
Remedy: 1 Check if the ink is filling into tubes. Ink is filled Go to 2. (Insufficient ink in the print head or print head defect is suspected.) Ink is not filled Go to 3. 2 Perform deep cleaning and print nozzle check pattern. Complete. Inappropriate Replace the print head. 3 Replace the TUBE UNIT. The problem is resolved Complete. The problem is not resolved Replace the sub tank unit, the SUB INK TANK UNIT L or the SUB INK TANK UNIT R, of the color that ink has not been filled.
Code: EC3F 402F
Description: Ink vacuum error at initial ink filling. (support number : B510) Memo : Remove the error in service mode when handling is completed.
Causes: After filling ink to the sub tank, ink filling into the tubes and the print head fails.
Remedy: 1 Check if ink is filling each tube and check ink filling condition by each cap. Not ink filling failure by each cap Go to 2. Ink filling failure by each cap Replace the PURGE UNIT. <The places to check ink filling condition of ink tubes> <The ink to be vacuumed by each cap> 2 Perform [FUNCTION > TEMPORARY HEAD REPLACEMENT] and remove the print head. Install the other print head. Then, check the installation function. Proper function Replace the print head. Improper function Go to 3. 3 Replace the TUBE UNIT. The problem is resolved Complete. The problem is not resolved Replace the sub tank unit, the SUB INK TANK UNIT L or the SUB INK TANK UNIT R, of the color that ink has not been filled.
Code: EC41 4001
Description: End-of-life error of platen fan duct (support number : 5B20) Memo : Remove the error in service mode after handling.
Causes: Ink filled up in SUCTION FAN UNIT or in SUCTION FAN DUCT UNIT is detected.
Remedy: 1 Replace the SUCTION FAN UNIT or SUCTION FAN DUCT UNIT.
Code: EC43 4001
Description: End-of-life error of waste ink absorber unit A (support number : 5B20) Memo : Remove the error in service mode after handling.
Causes: Ink filled up in WASTE INK ABSORBER UNIT A is detected.
Remedy: 1 Replace the WASTE INK ABSORBER UNIT A.
Code: EC44 4001
Description: End-of-life error of waste ink absorber unit B (support number : 5B20) Memo : Remove the error in service mode after handling.
Causes: Ink filled up in WASTE INK ABSORBER UNIT B is detected.
Remedy: 1 Replace the WASTE INK ABSORBER UNIT B.
Code: EC45 4001
Description: Ink filled up in waste ink absorber unit C (support number : 5B20) Memo : Remove the error in service mode after handling.
Causes: Ink filled up in WASTE INK ABSORBER UNIT C is detected.
Remedy: 1 Replace the WASTE INK ABSORBER UNIT C.
Code: EC46 4001
Description: Ink filled up in waste ink absorber unit D (support number : 5B20) Memo : Remove the error in service mode after handling.
Causes: Ink filled up in WASTE INK ABSORBER UNIT D is detected.
Remedy: 1 Replace the WASTE INK ABSORBER UNIT D.
Code: EC47 4001
Description: Ink filled up in waste ink absorber unit (support number : 5B20) Memo : Remove the error in service mode after handling.
Causes: Ink filled up in WASTE INK ABSORBER UNIT is detected.