Các lỗi thường gặp

Code :
  • Code: 3130031-2F28
  • Description: Defective sensor in purge unit. The pump cam sensor in the purge unit could not detect the home position of the purge motor within the specified time.
  • Causes: Purge unit or main controller PCB
  • Remedy: 1. Cable continuity check If continuity of the cable between the pump cam sensor, pump motor and main controller PCB is abnormal, replace the cable. 2. Replace the purge unit. 3. Replace the main controller PCB.
  • Code: 3810206-2596
  • Description: Tank level error 2. Ink shortage was detected while printing it. Opening the ink tank cover recovers this error. The error recovery operation is continued until it is cancelled using the STOP key.
  • Causes: Ink tank, ink tank unit, or main controller PCB
  • Remedy: 1. Replace the ink tank. 2. Cable continuity check If continuity of the cable between the ink tank unit and the main controller PCB is abnormal, replace the cable. 3. Replace the ink tank unit. 4. Replace the main controller PCB.
  • Code: 3810212-2594
  • Description: Tank level error 2. Ink shortage was detected while printing it. Opening the ink tank cover recovers this error. The error recovery operation is continued until it is cancelled using the STOP key.
  • Causes: Ink tank, ink tank unit, or main controller PCB
  • Remedy: 1. Replace the ink tank. 2. Cable continuity check If continuity of the cable between the ink tank unit and the main controller PCB is abnormal, replace the cable. 3. Replace the ink tank unit. 4. Replace the main controller PCB.
  • Code: 3841001-2819
  • Description: Maintenance cartridge error. The maintenance cartridge is full. The maintenance cartridge does not have the free space for various types of cleaning. No maintenance cartridge is installed. The EEPROM of the maintenance cartridge is abnormal. A maintenance cartridge ID error occurred.
  • Causes: Maintenance cartridge, maintenance cartridge relay PCB, or main controller PCB
  • Remedy: 1. Replace the maintenance cartridge. 2. Replace the maintenance cartridge relay PCB. 3. Cable continuity check If continuity of the cable between the maintenance cartridge relay PCB and the main controller PCB is abnormal, replace the cable. 4. Replace the main controller PCB.
  • Code: E141-4046
  • Description: Recovery system rotation count reached 50,000. The machine detected that the rotation count of the purge unit reached the specified value.
  • Causes: Purge unit or main controller PCB
  • Remedy: 1. Replace Purge unit. After replacing the purge unit, select [SEVICE MODE]>[INITIALIZE]>[PARTS COUNTER] to reset the counter. 2. Replace main controller PCB.
  • Code: E144-4047
  • Description: Supply system's count error. The machine detected that the carriage scan count reached the specified value.
  • Causes: Ink tank or main controller PCB
  • Remedy: 1. Replace the ink tank unit. After replacing the ink tank unit select [SEVIVE MODE]>[INITIALIZE]>[PARTS COUNTER] to reset the counter. 2. Replace the main controller PCB.
  • Code: E146-4001
  • Description: Borderless/idle ejection/mist collection count full. The machine detected that the waste ink box, the mist fan unit or platen duct became full of ink.
  • Causes: Waste ink box, mist fan unit, platen duct or main controller PCB
  • Remedy: 1. Replace the waste ink box, mist fan unit or platen duct. After replacing the waste ink box, mist fan unit or platen duct, select[SEVICE MODE]>[INITIALIZE]>[PARTS COUNTER] to reset the counter. 2. Replace main controller PCB.
  • Code: E161-403E
  • Description: Abnormally high head temperature. The printhead temperature became abnormally high.
  • Causes: Printhead, carriage PCB or main controller PCB.
  • Remedy: 1. Start up the printer in the service mode, and then replace the printhead. 2. Replace the carriage PCB. 3. Replace the main controller PCB.
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