Các lỗi thường gặp

Code :
  • Code: 2824
  • Display: Cannot adjust optic axis. Press Online to clear the error.
  • Description: Optical axis unadjustable (which does not occur when in User mode) An adjustment pattern has not been printed. The optical axis deviates from the correct position by -/+3 mm or more.
  • Remedy: Check the paper (paper type check).
  • Code: 2825
  • Display: This type of media is not compatible with HP-GL/2.
  • Description: Paper type not compatible with HP-GL/2 has been specified.
  • Remedy: Check the paper.
  • Code: 2826
  • Display: LFNG XXX XXX XXX XXX press OK key (XXXX is a measured value.)
  • Description: When executing LF unevenness auto diagnostic processing, the multisensor read value has gone outside the predefined scope (Service mode only).
  • Remedy: Check the paper. Check the multisensor.
  • Code: 2827, 2828, 2829
  • Display: Execute printhead cleaning. If this message is still displayed, replace Printhead.
  • Description: Printhead non-discharge error (Replace printhead/ continued printing not allowed) At start of printing the number of nonejecting nozzles is more than 320 per color (1 chip). 2827: Both L and R, or single printhead model 2828: R printhead 2829: L printhead * For the detailed head non-ejection errors, see section 280C. (If Setting of SERVICE MODE > SETTING >HEAD WARNING is off, the error code is 280E.)
  • Remedy: 1. Execute cleaning. 2. Replace printhead.
  • Code: 282A
  • Display: CR MOTOR TUNING ERROR :PRESS OK
  • Description: Carriage motor identification processing (rotation adjustment) failed (for Service mode)
  • Remedy: Error is cleared by OK button. 1. Check installation of carriage or carriage belt. 2. Clean the carriage main rail (Do not oil it.) 3. Replace the carriage motor.
  • Code: 282B
  • Display: CR VIBRATION ERROR :PRESS OK
  • Description: When processing carriage motor identification (rotation adjustment), carriage vibration has been detected (for Service mode).
  • Remedy: Error is cleared by OK button. 1. Check installation of carriage or carriage belt. 2. Clean the carriage main rail (Do not oil it.) 3. Replace the carriage motor.
  • Code: 282D
  • Display: Left printhead error. Turn off printer, wait, then turn on again.
  • Description: Printhead error detected (L head only). Displayed when an abnormal temperature rise of printhead has been detected to prompt you to restart.
  • Remedy: After restarting, replace the printhead L.
  • Code: 282E
  • Display: Printhead error Turn off printer, wait, then turn on again.
  • Description: Temperature rising detected by particular ink pre-injection before printing was judged abnormal.
  • Remedy: 1. Replace the printhead. 2. Replace the main controller PCB.
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