Display: This paper cannot be used. Check supported paper sizes. This paper cannot be used. Check supported paper sizes. Load/Eject: Change Paper
Description: Paper mismatch (size) Paper is too large -The width and length of paper detected are longer than the supported size (1.5% margin). -Cannot detect the leading edge of paper even when the paper has been fed by 1300 mm for roll paper and by the size mentioned above for cut sheet. -Cannot detect the width of paper even when the paper is fed by the size mentioned above.
Remedy: 1. Check paper conditions (soiling, tear-offs, residual paper chips, residual trimming cuts, folds)/size. 2. Has the paper been fed successfully (without slippage under a load or any influence)? 3. Has the LF adjustment value set correctly? 4. Hasn't the loaded paper shrunk to below its margin in the particular environment?
Code: 2010
Display: Paper loaded askew. Press Load/Eject and reload the paper.
Description: Skew (skewed right) Paper is determined skewed as its edge is read by the multisensor.
Remedy: Reload the paper.
Code: 2015
Display: Cannot cut paper. Press Load/Eject and reload the paper.
Description: Cutting failure/jam detected due to a cutting failure An idle cutter unit or a cutter blade that is too blunt to cut sheet has been detected by the paper leading edge detection sequence.
Remedy:
Code: 2016
Display: No sheets. Press Load/Eject and reload the paper.
Description: Paper loosened out of position while printing The trailing edge of paper has been detected at least 20 mm shorter than the length of cut forms detected.
Remedy: Reload the paper.
Code: 2016
Display: Paper jam. Press Load/Eject and reload the paper.
Description: Jam while picking up, ejecting or printing on paper (A sequence of removing jams with the pinch roller released is required) Virtually all recovery errors that could occur in connection with paper pickup are handled.
Remedy: 1. Open and close the release lever to reload the paper. 2. Remove the paper once and then refeed it.
Code: 2017
Display: Paper size not detected. Lift the release lever and reload the paper.
Description: Paper (right) side detection error 1. Multisensor error on light quantity adjustment 2. The read reference paper edge is 5 mm or more apart from its theoretical position. 3. Cannot locate the edge of reference paper.
Remedy:
Code: 2018
Display: Paper size not detected. Lift the release lever and reload the paper.
Description: Paper (left) side detection error The non-reference edge of paper has been located by coarse detection but not by a second round of fine detection.
Remedy:
Code: 2019
Display: Cannot cut paper. Lift the release lever and reload the paper.
Description: Cutting failure/jam detected due to a cutting failure An idle cutter unit or a cutter blade that is too blunt to cut sheet has been detected by the paper leading edge detection sequence. Or, cutter unit home position detection was failed.