• Code: 602-1211-00
• Description: HDD error
• Causes: An error was detected in the license-related area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] - Cable between the Main Controller PCB 1 (PWB01/J6003, J6004) and the HDD (Unit of replacement: CABLE, HARD DISK DRIVE, 1) - HDD (Unit of replacement: HARD DISK DRIVE) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,1) [Remedy] Perform the following in the order while checking whether the error is cleared. [CAUTION] Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "12", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 5. After replacing the HDD, format the HDD. 6. Replace the Main Controller PCB.

• Code: 602-1301-00
• Description: HDD error
• Causes: An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] - Cable between the Main Controller PCB 1 (PWB01/J6003, J6004) and the HDD (Unit of replacement: CABLE, HARD DISK DRIVE, 1) - HDD (Unit of replacement: HARD DISK DRIVE) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,1) [Remedy] Perform the following in the order while checking whether the error is cleared. [CAUTION] Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "13", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 5. After replacing the HDD, format the HDD. 6. Replace the Main Controller PCB.

• Code: 602-1311-00
• Description: HDD error
• Causes: An error was detected in the system area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] - Cable between the Main Controller PCB 1 (PWB01/J6003, J6004) and the HDD (Unit of replacement: CABLE, HARD DISK DRIVE, 1) - HDD (Unit of replacement: HARD DISK DRIVE) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,1) [Remedy] Perform the following in the order while checking whether the error is cleared. [CAUTION] Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "13", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 5. After replacing the HDD, format the HDD. 6. Replace the Main Controller PCB.

• Code: 602-1401-00
• Description: HDD error
• Causes: An error was detected in SWAP (temporary file/alternative memory area). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] - Cable between the Main Controller PCB 1 (PWB01/J6003, J6004) and the HDD (Unit of replacement: CABLE, HARD DISK DRIVE, 1) - HDD (Unit of replacement: HARD DISK DRIVE) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,1) [Remedy] Perform the following in the order while checking whether the error is cleared. [CAUTION] Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "14", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 5. After replacing the HDD, format the HDD. 6. Replace the Main Controller PCB.

• Code: 602-1411-00
• Description: HDD error
• Causes: An error was detected in SWAP (temporary file/alternative memory area). (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] - Cable between the Main Controller PCB 1 (PWB01/J6003, J6004) and the HDD (Unit of replacement: CABLE, HARD DISK DRIVE, 1) - HDD (Unit of replacement: HARD DISK DRIVE) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,1) [Remedy] Perform the following in the order while checking whether the error is cleared. [CAUTION] Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "14", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 5. After replacing the HDD, format the HDD. 6. Replace the Main Controller PCB.

• Code: 602-1701-00
• Description: HDD error
• Causes: An error was detected in the debug log area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] - Cable between the Main Controller PCB 1 (PWB01/J6003, J6004) and the HDD (Unit of replacement: CABLE, HARD DISK DRIVE, 1) - HDD (Unit of replacement: HARD DISK DRIVE) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,1) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Remedy 4 and later. [CAUTION] Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "17", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "17", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 7. After replacing the HDD, format the HDD. 8. Replace the Main Controller PCB.

• Code: 602-1711-00
• Description: HDD error
• Causes: An error was detected in the debug log area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] - Cable between the Main Controller PCB 1 (PWB01/J6003, J6004) and the HDD (Unit of replacement: CABLE, HARD DISK DRIVE, 1) - HDD (Unit of replacement: HARD DISK DRIVE) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,1) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Remedy 4 and later. [CAUTION] Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "17", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "17", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 7. After replacing the HDD, format the HDD. 8. Replace the Main Controller PCB.

• Code: 602-1801-00
• Description: HDD error
• Causes: An error was detected in the image data storage area in Advanced Box. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] - Cable between the Main Controller PCB 1 (PWB01/J6003, J6004) and the HDD (Unit of replacement: CABLE, HARD DISK DRIVE, 1) - HDD (Unit of replacement: HARD DISK DRIVE) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y,1) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, perform Remedy 4 and later. [CAUTION] Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Check the cable between the Main Controller PCB and the HDD. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "18", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "18", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD format) using SST or a USB memory. [Reference] All data in the HDD is deleted. 7. After replacing the HDD, format the HDD. 8. Replace the Main Controller PCB.