Description: Error in file system on the Flash PCB
Causes: SRAM device access-related error (at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: Perform the following in the order while checking whether the error is cleared. - Disconnect and then connect the connectors of the Sata Flash PCB (PWB3) and the Main Power Switch, and check if there is any bent pin or cable disconnection. - Format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory. 3. After replacing the Sata Flash PCB, reinstall the system software using SST or a USB memory.
Code: 614-9001-00
Description: Error in file system on the Flash PCB
Causes: Error in memory allocation/invalid memory (at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: Perform the following in the order while checking whether the error is cleared. - Disconnect and then connect the connectors of the Sata Flash PCB (PWB3) and the Main Power Switch, and check if there is any bent pin or cable disconnection. - Format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory. 3. After replacing the Sata Flash PCB, reinstall the system software using SST or a USB memory.
Code: 614-9002-00
Description: Error in file system on the Flash PCB
Causes: Setting file error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: Perform the following in the order while checking whether the error is cleared. - Disconnect and then connect the connectors of the Sata Flash PCB (PWB3) and the Main Power Switch, and check if there is any bent pin or cable disconnection. - Format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory. 3. After replacing the Sata Flash PCB, reinstall the system software using SST or a USB memory.
Code: 614-9003-00
Description: Error in file system on the Flash PCB
Causes: Parameter error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: Perform the following in the order while checking whether the error is cleared. - Disconnect and then connect the connectors of the Sata Flash PCB (PWB3) and the Main Power Switch, and check if there is any bent pin or cable disconnection. - Format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory. 3. After replacing the Sata Flash PCB, reinstall the system software using SST or a USB memory.
Code: 614-9004-00
Description: Error in file system on the Flash PCB
Causes: Startup error was detected. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: Perform the following in the order while checking whether the error is cleared. - Disconnect and then connect the connectors of the Sata Flash PCB (PWB3) and the Main Power Switch, and check if there is any bent pin or cable disconnection. - Format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory. 3. After replacing the Sata Flash PCB, reinstall the system software using SST or a USB memory.
Code: 614-FF01-00
Description: Error in file system on the Flash PCB
Causes: Flash error (Unidentified) (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Remedy: [Related parts] - Sata Flash PCB (PWB3) (Unit of replacement: SATA-FLASH PCB ASS'Y) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y, 1) [Remedy] Perform the following in the order while checking whether the error is cleared. - Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 3. - Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Sata Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual.
Code: 614-FF11-00
Description: Error in file system on the Flash PCB
Causes: Flash error (Unidentified) (File could not be written in the Flash PCB after startup or I/O error after startup)
Remedy: [Related parts] - Sata Flash PCB (PWB3) (Unit of replacement: SATA-FLASH PCB ASS'Y) - Main Controller PCB 1 (PWB01) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y, 1) [Remedy] Perform the following in the order while checking whether the error is cleared. - Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 3. - Reinstall the necessary application software and restore the backup data once the error is cleared. 1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 5. After replacing the Sata Flash PCB, reinstall the system software using SST or a USB memory. 6. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual.
Code: 615-0001-00
Description: Error in self-diagnosis of the encryption module
Causes: An error was detected in self-diagnosis of the encryption library.
Remedy: Perform the following in the order while checking whether the error is cleared. - Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After reinstalling the system software using SST or a USB memory, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 4. After replacing the Flash PCB (UN61), reinstall the system software using SST or a USB memory. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual.