Description: Printer communication error
Disconnection of the Flexible Cable between the Main Controller PCB and the DC Controller PCB was detected.
Remedy: [Remedy] Check/replace the Flexible Cable between the DC Controller PCB (UN04/J112) and the Main Controller PCB (UN81/J7001) (unit of replacement: CABLE, FLAT).
Code: E733-F002
Description: Printer communication error
Disconnection of the Flexible Cable between the Main Controller PCB and the Y/M/C/Bk Laser Driver PCB was detected.
Remedy: [Remedy] Check/replace the Flexible Cable between the Y/M/C/ Bk Laser Driver PCB (UN05/J201) and the Main Controller PCB (UN81/J7002). (Unit of replacement: CABLE, FLAT)
Code: E743-0000
Description: DDI communication error
Software sequence error
Remedy: [Remedy] Collect debug log and contact to the sales company.
Code: E744-0001
Description: Language file error
Version of language in the Flash PCB and version of Bootable are different.
Remedy: [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Reinstall the correct language file or system software using SST or a USB memory.
Code: E744-4000
Description: Error due to the DC Controller not compatible with the model
The DC Controller PCB or the Main Controller PCB which was used with another model was detected.
Remedy: [Related parts] DC Controller PCB (UN04) (Unit of replacement: DC CONTROLLER PCB ASSEMBLY) [Remedy] This error occurs only when replacing the DC Controller PCB. Perform the following in the order while checking whether the error is cleared. 1. Install the previously used DC Controller PCB (UN04) again. [Caution] If another error code is displayed after reinstalling the previously used PCB, refer to the appropriate error code. 2. If the error is not cleared although the previously used DC Controller PCB is installed again, replace it with a new one. [Reference] - DC Controller PCB does not have model information at the time of shipment. Model information is written in when the PCB is installed to the host machine. Therefore, the DC Controller PCB which was installed to iR-ADV C350 can be installed only to iR-ADV C350. - Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Code: E746-0022
Description: Image Analysis Board error
Wrong version of the Image Analysis Board (Although the license for Document Scan Lock was enabled, the Image Analysis Board with the firmware which version is supported by the model was not connected.)
Remedy: [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory. 2. After replacing the Image Analysis Board, perform step 1.
Code: E746-0023
Description: Image Analysis Board error
Communication from the Image Analysis Board could not be detected. (Although the license for Document Scan Lock was enabled, it was recognized that no Image Analysis Board was connected to the machine.)
Remedy: [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check that the Image Analysis Board is installed properly by removing and then installing it again. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory.
Code: E746-0024
Description: Image Analysis Board error
An error in the operation of the Image Analysis Board was detected. (Although the license for Document Scan Lock was enabled, response from the Image Analysis Board was invalid.)
Remedy: [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check that the Image Analysis Board is installed properly by removing and then installing it again. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory.