• Code: E602-1201-00
• Description: HDD error
• Causes: An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 5. 1. Check the related harness/cable and connector. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "12", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 4. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 6. Check/replace the related parts.

• Code: E602-1211-00
• Description: HDD error
• Causes: An error was detected in the license-related area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 5. 1. Check the related harness/cable and connector. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "12", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 4. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 6. Check/replace the related parts.

• Code: E602-1301-00
• Description: HDD error
• Causes: An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 5. 1. Check the related harness/cable and connector. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "13", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 4. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 6. Check/replace the related parts.

• Code: E602-1311-00
• Description: HDD error
• Causes: An error was detected in the system area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 5. 1. Check the related harness/cable and connector. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "13", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 4. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 6. Check/replace the related parts.

• Code: E602-1401-00
• Description: HDD error
• Causes: An error was detected in SWAP (temporary file/alternative memory area). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "14", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "14", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E602-1411-00
• Description: HDD error
• Causes: An error was detected in SWAP (temporary file/alternative memory area). (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "14", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "14", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E602-1701-00
• Description: HDD error
• Causes: An error was detected in the debug log area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "17", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "17", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E602-1711-00
• Description: HDD error
• Causes: An error was detected in the debug log area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "17", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "17", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.