• Code: E614-0701-00
• Description: Flash PCB error
• Causes: An error was detected in system setting value (service mode, etc.) storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "11", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "11", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E614-0711-00
• Description: Flash PCB error
• Causes: An error was detected in system setting value (service mode, etc.) storage area. (File could not be written in the Flash PCB after startup or I/O error after startup)
• Remedy: [Related parts] R1.00 - Flash PCB (UN91) - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "11", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "11", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E614-4000-00
• Description: Flash PCB error
• Causes: The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

• Code: E614-4001-00
• Description: Flash PCB error
• Causes: The OS boot file was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

• Code: E614-4002-00
• Description: Flash PCB error
• Causes: The OS kernel was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

• Code: E614-4003-00
• Description: Flash PCB error
• Causes: The OS boot loader was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

• Code: E614-4010-00
• Description: Flash PCB error
• Causes: The OS in safe mode could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

• Code: E614-4011-00
• Description: Flash PCB error
• Causes: The file for booting the OS in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.