• Code: E583-0002-02
• Description: Tray Auxiliary Guide Motor error
• Causes: The Tray Auxiliary Guide Motor did not return to the HP.
• Remedy: 1. Check that the connector (P8-12/P8-2/J8-2/P8/J8) of the Tray Auxiliary Guide HP Sensor (S6) is not disconnected. 2. Check that the connector (P6-1/P6/J6) of the Tray Auxiliary Guide Motor (M6) is not disconnected. 3. Replace the Tray Auxiliary Guide HP Sensor (S6). 4. Replace the Tray Auxiliary Guide Motor (M6). 5. Check the conditions of the tray auxiliary guide drive parts (gear). 6. Replace the Finisher Controller PCB. 7. Replace the Harness Assembly.

• Code: E602-0001-00
• Description: HDD error
• Causes: HDD failed to be Ready, or HDD was not formatted. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 3. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 4. Check/replace the related parts.

• Code: E602-0101-00
• Description: HDD error
• Causes: An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E602-0111-00
• Description: HDD error
• Causes: An error was detected in the PDL-related file storage area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E602-0201-00
• Description: HDD error
• Causes: An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "2", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "2", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E602-0211-00
• Description: HDD error
• Causes: An error was detected in the storage area of image data after startup. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "2", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "2", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E602-0301-00
• Description: HDD error
• Causes: An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "3", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "3", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

• Code: E602-0311-00
• Description: HDD error
• Causes: An error was detected in the MEAP-related area. (File could not be written in the HDD after startup or I/O error after startup)
• Remedy: [Related parts] R1.00 - Harness between the Main Controller PCB (UN81/J6003, J6004) and the HDD - HDD - Main Controller PCB (UN81) [Remedy] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by "HD-CHECK", it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "3", and execute "HD-CHECK". Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and "Appendix> Backup Data List" in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "3", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.