Các lỗi thường gặp

Code :
  • Code: E013-0001
  • Description: There is clogging by waste toner.
    There is a waste toner full error. the soft counter reading is 250000 or higher.
  • Remedy: Check the amount of waste toner; then, turn off and then on the main power.
  • Code: E013-0002
  • Description: There is clogging by waste toner.
    There is a waste toner feedscrew error. The output of the waste toner lock detecting switch (SW14) is '1' for more than 1 sec.
  • Remedy: Check the developing motor; then, turn off and then on the main power.
  • Code: E014-0001
  • Description: There is a fixing motor error.
    After motor start-up, a lock state is not identified for 1 sec or more.
  • Remedy: Check the fixing motor (fixing assembly); then, turn off and then on the main power.
  • Code: E020-xx10
  • Description: There is an ATR error. xx=01 for Y; xx=02 for M; xx=03 for C; xx=04 for without color distinction
    For INIT control (service mode INISET-*) at time of initial setup, the Sig value is lower than 62. The ATR sensor is damage or has an open circuit. The connector may have poor contact. The intermediate transfer belt may be soiled.
  • Remedy: Turn off and then on the main power; then, execute the intermediate transfer belt.
  • Code: E020-xx11
  • Description: There is an ATR error. xx=01 for Y; xx=02 for M; xx=03 for C; xx=04 for without color distinction
    For INIT control (service mode INISET-*) at time of initial setup, the Ref value is lower than 62. The ATR sensor is damaged or has an open circuit. The connector may have poor contact. The intermediate transfer belt may be soiled
  • Remedy: Turn off and then on the main power; then, execute the intermediate transfer belt.
  • Code: E020-xx11
  • Description: There is an ATR error. xx=01 for Y; xx=02 for M; xx=03 for C; xx=04 for without color distinction
    For INIT control (service mode INISET-*) at time of initial setup, the Ref value is lower than 62. The ATR sensor is damaged or has an open circuit. The connector may have poor contact. The intermediate transfer belt may be soiled
  • Remedy: Turn off and then on the main power; then, execute the intermediate transfer belt.
  • Code: E020-xx12
  • Description: There is an ATR error. xx=01 for Y; xx=02 for M; xx=03 for C; xx=04 for without color distinction
    For INIT control (service mode INISET-*) at time of initial setup, the Sig value is 960 or higher. The ATR sensor is damaged or has an open circuit. The connector has poor contact. The opening/closing of the shutter is faulty. The intermediate transfer belt is soiled.
  • Remedy: Turn off and then on the main power; then, execute the intermediate transfer belt.
  • Code: E020-xx13
  • Description: There is an ATR error. xx=01 for Y; xx=02 for M; xx=03 for C; xx=04 for without color distinction
    For INIT control (service mode INISET-*) at time of initial setup, the Ref value is 960 or higher. The ATR sensor is damaged or has an open circuit. The connector has poor contact. The intermediate transfer belt is soiled
  • Remedy: Turn off and then on the main power; then, execute the intermediate transfer belt.
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