Description: There is a jam inside the upper rear door, the upper rear door was opened during printing, or the door has been left open and a print job was sent to the printer.
Remedy: Close the upper rear door. Press ? for help.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN TRAY 1
Description: A page is jammed in the multipurpose tray.
Remedy: Press ? for help. Note: If Jam Recovery: OFF some pages will not be reprinted. Re-send the missing pages.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN TRAY X
Description: A page is jammed in tray X.
Remedy: Press for help. Note: If Jam Recovery is set to OFF some pages will not be reprinted. Re-send the missing pages.
Code: 20
Display: 20 INSUFFICIENT MEMORY
Description: The printer has received more data from the computer than fits in available memory.
Remedy: 1. Press OK to continue printing. Note: A loss of data will occur. 2. Reduce the complexity of the print job to avoid this error. 3. HP 3700 only - Add additional memory to allow printing of more complex pages. 4. HP 3500 only - on the printer driver, set Raster Compression on the Advanced tab to Maximum.
Code: 22
Display: 22 EIO X BUFFER OVERFLOWX.
Description: HP 3700 only when an EIO device is installed. The printer EIO card in slot X has overflowed its I/O buffer during a busy state.
Remedy: 1. Press OK to continue printing. Note: A loss of data will occur.
Code: 22
Display: 22 PARALLEL I/O BUFFER OVERFLOW
Description: HP 3700 only. The printer’s parallel buffer has overflowed during a busy state.
Remedy: Press OK to continue printing. Note: A loss of data will occur.
Code: 22
Display: 22 SERIAL I/O BUFFER OVERFLOW
Description: HP 3700 only when an EIO device is installed. The printer serial buffer has overflowed during a busy state.
Remedy: Press OK to continue printing. Note: A loss of data will occur.
Code: 22
Display: 22 USB I/O BUFFER OVERFLOW
Description: The printer's USB buffer has overflowed during a busy state.
Remedy: Press OK to continue printing. Note: A loss of data will occur.