Các lỗi thường gặp

Code :
  • Code: 13.XX.YY
  • Display: 13.XX.YY JAM INSIDE UPPER REAR DOOR
  • Description: There is a jam inside the upper rear door, the upper rear door was opened during printing, or the door has been left open and a print job was sent to the printer.
  • Remedy: Close the upper rear door. Press ? for help.
  • Code: 13.XX.YY
  • Display: 13.XX.YY JAM IN TRAY 1
  • Description: A page is jammed in the multipurpose tray.
  • Remedy: Press ? for help. Note: If Jam Recovery: OFF some pages will not be reprinted. Re-send the missing pages.
  • Code: 13.XX.YY
  • Display: 13.XX.YY JAM IN TRAY X
  • Description: A page is jammed in tray X.
  • Remedy: Press for help. Note: If Jam Recovery is set to OFF some pages will not be reprinted. Re-send the missing pages.
  • Code: 20
  • Display: 20 INSUFFICIENT MEMORY
  • Description: The printer has received more data from the computer than fits in available memory.
  • Remedy: 1. Press OK to continue printing. Note: A loss of data will occur. 2. Reduce the complexity of the print job to avoid this error. 3. HP 3700 only - Add additional memory to allow printing of more complex pages. 4. HP 3500 only - on the printer driver, set Raster Compression on the Advanced tab to Maximum.
  • Code: 22
  • Display: 22 EIO X BUFFER OVERFLOWX.
  • Description: HP 3700 only when an EIO device is installed. The printer EIO card in slot X has overflowed its I/O buffer during a busy state.
  • Remedy: 1. Press OK to continue printing. Note: A loss of data will occur.
  • Code: 22
  • Display: 22 PARALLEL I/O BUFFER OVERFLOW
  • Description: HP 3700 only. The printer’s parallel buffer has overflowed during a busy state.
  • Remedy: Press OK to continue printing. Note: A loss of data will occur.
  • Code: 22
  • Display: 22 SERIAL I/O BUFFER OVERFLOW
  • Description: HP 3700 only when an EIO device is installed. The printer serial buffer has overflowed during a busy state.
  • Remedy: Press OK to continue printing. Note: A loss of data will occur.
  • Code: 22
  • Display: 22 USB I/O BUFFER OVERFLOW
  • Description: The printer's USB buffer has overflowed during a busy state.
  • Remedy: Press OK to continue printing. Note: A loss of data will occur.
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