Code :

Code: 65.X.X
Display: 65.X.X OUTPUT DEVICE DISCONNECTED
Description: Communication between the printer and the device has been broken. The device could be disconnected.
Remedy: Turn the printer off. Replace the stapler/ stacker on the printer, making sure it is properly installed. Turn the printer on.

Code: 66.XX.X
Display: 66.XX.X OUTPUT DEVICE FAILURE
Description: The stapler/stacker has failed. The amber light on the stapler/stacker is solid.
XX Description: 18 - Stapler could not detect the HP sensor 19 - Stapler could not advance the staples 20 - Safe switch detect unsafe 21 - Tray move-up time out 22 - Tray move-down time out 23 - Tray detect upper limit 24 - Tray detect bottom limit
Remedy: 1. Turn the printer off. 2. Check the staple cartridge for the staples jammed exiting the cartridge, and reseat staples in the cartridge if necessary. 3. Check the stapling bed for jammed paper or staples. Verify that the stapler cartridge is intact. 4. Check that nothing is obstructing the movement of the stapler/stacker. 5. Check that the output tray is properly installed and output tray is in the downmost position. 6. Turn the printer on.

Code: 68.X
Display: 68.X PERMANENT STORAGE FULL
Description: A non-volatile storage device is full. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior.
X Description: 0 for onboard NVRAM 1 for removable disk (flash or hard)
Remedy: 1. Press GO to continue. 2. For 68.0 errors, turn the printer off then on. 3. If a 68.0 error persists, perform an NVRAM initialization. 4. For 68.1 errors, use the HP Web Jetadmin software to delete files from the disk drive or flash card. 5. For 68.1 errors that persist, reinitialize the hard disk or flash card.

Code: 68.X
Display: 68.X PERMANENT STORAGE WRITE FAIL
Description: A non-volatile storage device is full. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior.
X Description: 0 for onboard NVRAM 1 for removable disk (flash or hard)
Remedy: 1. Press to continue. 2. For a 68.0 error, turn the printer off then on. 3. If a 68.0 error persists, perform an NVRAM initialization. 4. For 68.1 errors, use the HP Web Jetadmin software to delete files from the disk drive or flash card. 5. For 68.1 errors that persist, reinitialize the hard disk or flash card.

Code: 68.X
Display: 68.X STORAGE ERROR SETTINGS CHANGED
Description: One or more printer settings saved in the non-volatile storage device is invalid and has been reset to its factory default. Pressing GO the button should clear the message. Printing can continue, but there may be unexpected behavior. 0 for onboard NVRAM 1 for removable disk (flash or hard)
Remedy: 1. Press to continue. 2. For a 68.0 error, turn the printer off then on. 3. If a 68.0 error persists, perform an NVRAM initialization. 4. For 68.1 errors, use the HP Web Jetadmin software to delete files from the disk drive or flash card. 5. For 68.1 errors that persist, reinitialize the hard disk or flash card.

Code: 69.X
Display: 69.X PRINTER ERROR
Description: A printer error has occurred.
X Description: 0 - duplexer not functioning 1 - duplexer not functioning
Remedy: 1. Check if the duplexer connector (J2003) is connected to the duplexer. 2. Check the connector (J1030) on the DC controller PCB. 3. Replace the duplexer.

Code: 79.XXXX
Display: 79.XXXX PRINTER ERROR
Description: A critical hardware error has occurred.
Remedy: 1. Turn the printer off then on. 2. If the problem persists, reseat the firmware compact flash. 3. Reseat the formatter. 4. Upgrade the firmware compact flash. 5. Replace the firmware compact flash. 6. Replace the formatter. Calibrate the printer.

Code: 8X.YYYY
Display: 8X.YYYY EIO X ERROR
Description: The I/O accessory card in slot X has encountered a critical error.
X Description
1: error in slot 1 2: error in slot 2
Remedy: 1. Turn the printer off then on. 2. If the problem persists, reseat the EIO card. 3. Replace the EIO card