Các lỗi thường gặp

Code :
  • Code: 50.3
  • Display: 50.x Fuser error
  • Description: The device has experienced an internal hardware error.
    slow fuser
  • Remedy: 1. Power-cycle the MFP. 2. If the message persists, replace the fuser. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: 51.20
  • Display: 51.20 Error
  • Description: The device has experienced an internal hardware error.
    black scanner error
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: 51.21
  • Display: 51.20 Error
  • Description: The device has experienced an internal hardware error.
    cyan scanner error
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: 51.22
  • Display: 51.20 Error
  • Description: The device has experienced an internal hardware error.
    magenta scanner error
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: 51.23
  • Display: 51.20 Error
  • Description: The device has experienced an internal hardware error.
    yellow scanner error
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: 79
  • Display: 79 Error
  • Description: The device has experienced an internal firmware error.
  • Remedy: 1. Verify that the most current firmware is installed on the MFP. Load the most current version if necessary. 2. Power-cycle the MFP. 3. If the message persists, perform an NVRAM initialization. 4. If the message persists, replace the formatter. 5. Perform post-repair tests #1, #2, and #3.
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