• Code: 10.000X
• Display: 10.000X Supply Memory Error
• Description: A specific print cartridge has an e-label error. "X" indicates the cartridge. • 0=black • 1=cyan • 2=magenta • 3=yellow
• Remedy: Remove and reinstall the print cartridge. Turn off and then turn on the product. If the problem is not solved, replace the cartridge.

• Code: 10.100X
• Display: 10.100X Supply Memory Error
• Description: A specific print cartridge has a faulty or missing e-label. "X" indicates the cartridge. • 0=black • 1=cyan • 2=magenta • 3=yellow
• Remedy: Check the e-label. If it is broken or damaged, replace the cartridge. Verify that the cartridge is installed in the correct location. Reinstall the print cartridge. Turn off and then turn on the product. If the error is with a color cartridge, try swapping it with a different color cartridge in the tray. If the same message appears, then there is an engine problem. If a different 10.100X message appears, replace the cartridge. If the problem is not solved, replace the print-cartridge drawer. If the error persists, replace the DC controller.

• Code: 41.2
• Display: Engine error
  41.2000
• Description: The product experienced a print engine error
• Remedy: This is a warning message only. Job output might be affected. If the error persists, verify that connections J131 and J132 on the DC controller are firmly connected. If the error persists, replace the DC controller. If the error still persists, replace the product.

• Code: 49
• Display: 49 Error
• Description: The product has experienced an embedded firmware error. Under most conditions, the product will power cycle automatically.
• Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If the error persists, perform an NVRAM initialization. If the error persists, update the firmware. If the error persists, replace the formatter

• Code: 49
• Display: 49 Service Error
• Description: The product has experienced a firmware error.
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, perform an NVRAM initialization. If the error persists, update the firmware. If the error persists, replace the formatter

• Code: 50.1
• Display: 50.1 Fuser Error
  50.1000
• Description: The product has experienced a low fuser temperature error.
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the thermistor connection in the upper left of the fuser area is firmly connected. If the error persists, verify that the J150, J156, and J157 connections on the DC controller are firmly connected. If the error persists, replace the fuser.

• Code: 50.2
• Display: 50.2 Fuser Error
  50.2000
• Description: The product has experienced a slow fuser error.
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the fuser heat roller and pressure roller surfaces are not damaged. If the error persists, verify that the fuser motor rotates freely and that the gears are not damaged. If the error persists, replace the fuser. If the error persists, replace the DC controller

• Code: 50.3
• Display: 50.3 Fuser Error
  50.3000
• Description: The product has experienced a general fuser error.
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that thermistor connection J706 in the upper left of the fuser area is firmly connected. If the error persists, replace the fuser. If the error persists, replace the power supply. If the error persists, replace the DC controller. If the error persists, replace the low-voltage power supply.