Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
Code: 13.20
Display: 13.20 Paper Eject Jam at Sensors E, F - G
Description: The paper stopped at either the loop sensor (E), the fuser-output sensor (F) or the switchback sensor (G).
Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
Code: 13.21
Display: 13.21 Door Open Jam
Description: The paper position is unknown.
Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
Code: 13.2B
Display: 13.2B Paper Stop Jam In Output Accessory Bridge
Description: The paper stopped before reaching IPTU sensor 1 (K).
Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
Code: 13.2C
Display: 13.2C Paper Late Jam in Output Accessory Bridge (1)
Description: The paper stopped between IPTU sensor 1 (K) and IPTU sensor 3 (M).
Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
Code: 13.2D
Display: 13.2D Paper Late Jam in Output Accessory Bridge (2)
Description: The paper stopped in the path along IPTU sensor 1 (K), IPTU sensor 2 (L), and IPTU sensor 3 (M).
Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
Code: 13.2E
Display: 13.2E Paper Late Jam Near Fuser at Sensors F - J
Description: The paper stopped between the fuser-output sensor (F) and the output-bin-full sensor (J).
Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.
Code: 13.30
Display: 13.30 Paper Late Jam, Jam In Cassette
Description: • The leading edge of the paper fed from Tray 1 stopped before reaching the registration sensor (D). • The leading edge of the paper fed from Tray 2 stopped before reaching the registration sensor (D). • The leading edge of the paper fed from Tray 3 stopped before reaching the registration sensor (D). • The leading edge of the paper fed from Tray 4 stopped before reaching the registration sensor (D). • The leading edge of the paper fed from Tray 5 stopped before reaching the registration sensor (D).
Remedy: Follow the onscreen instructions to locate and remove the paper or obstruction.