Các lỗi thường gặp

Code :
  • Code: 51.20
  • Display: 51.XY ERROR
  • Description: black laser error
  • Remedy: Turn the product off, and then turn the product on.
  • Code: 51.21
  • Display: 51.XY ERROR
  • Description: cyan laser error
  • Remedy: Turn the product off, and then turn the product on.
  • Code: 51.22
  • Display: 51.XY ERROR
  • Description: magenta laser error
  • Remedy: Turn the product off, and then turn the product on.
  • Code: 51.23
  • Display: 51.XY ERROR
  • Description: yellow laser error
  • Remedy: Turn the product off, and then turn the product on.
  • Code: 52.00
  • Display: 52.XY ERROR
  • Description: Scanner startup error
  • Remedy: If the laser/scanner assembly (Y/M) does not start up, reconnect connector J71 on the laser driver PCA and connector J112 on the DC controller PCA. If the laser/scanner assembly (C/Bk) does not start up, reconnect connector J72 on the laser driver PCA and connector J112 on the DC controller PCA. If the message persists, replace the appropriate laser/ scanner assembly.
  • Code: 52.20
  • Display: 52.XY ERROR
  • Description: Scanner rotation error
  • Remedy: If the laser/scanner assembly (Y/M) does not rotate, reconnect connector J71 on the laser driver PCA and connector J112 on the DC controller PCA. If the laser/scanner assembly (C/Bk) does not rotate, reconnect connector J72 on the laser driver PCA and connector J112 on the DC controller PCA. If the message persists, replace the appropriate laser/ scanner assembly.
  • Code: 54.XX
  • Display: 54.XX ERROR
  • Description: Error requires that the product be turned off then on.
  • Remedy: Turn the product off, and then turn the product on.
  • Code: 55.XX.YY
  • Display: 55.XX.YY DC CONTROLLER ERROR
  • Description: The print engine is not communicating with the formatter (XX = 01; DC controller memory error).
  • Remedy: Turn the product off, and then turn the product on. If the error persists, replace the DC controller PCA.
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