Các lỗi thường gặp

Code :
  • Code: 40
  • Display: 40 EIO X BAD TRANSMISSION
  • Description: The connection between the product and the EIO card in the specified slot has been broken.
  • Remedy: Press the OK button to clear the error message and continue printing. Try to reinstall the EIO card.
  • Code: 40
  • Display: 40 EMBEDDED I/O BAD TRANSMISSION
  • Description: A temporary printing error has occurred.
  • Remedy: Press the OK button to clear the error message. (Data will be lost.)
  • Code: 41.3
  • Display: 41.3 UNEXPECTED SIZE IN TRAY <X> LOAD TRAY <X> [TYPE] [SIZE]
  • Description: This message appears even though the tray is loaded with the correct paper size.
  • Remedy: 1. Run the sensor test in the sensor monitor mode to verify that the cassette media size switch is functioning properly. 2. Reconnect the cassette media size switch intermediate connector J57, and connector J107 on the DC controller PCA. 3. Replace the lifter assembly.
  • Code: 41.5
  • Display: 41.5 UNEXPECTED TYPE IN TRAY <X> LOAD TRAY <X> [TYPE] [SIZE]
  • Description: This message appears even though the tray is loaded with the correct paper size.
  • Remedy: 1. Reconnect the media sensor intermediate connector J77, and connector J131 on the DC controller PCA. 2. Replace the registration assembly.
  • Code: 41.7
  • Display: 41.7 ERROR
  • Description: Printer error
    • X = 2; beam detected misprint • X = 7; media transport error
  • Remedy: Turn the product off, and then on.
  • Code: 48.0
  • Display: 48.01 TRANSFER UNIT ERROR
  • Description: The transfer belt has dislocated during printing.
  • Remedy: Turn product off then on. If the message persists, remove and reinstall the transfer unit.
  • Code: 49.XXXX
  • Display: 49.XXXX ERROR
  • Description: A firmware error has occurred.
  • Remedy: jobs, software applications issues, nonproduct specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories. 1. Turn the product off and then on. 2. If the error returns, check the following items: • The error might be caused by a network connectivity problem, such as a bad interface cable, a bad USB port, or an invalid network configuration setting. • The error might be caused by the print job, such as an invalid printer driver, a problem with the software application, or a problem with the file you are printing. • Upgrading the product firmware might help resolve the error. See the product user guide for more information.
  • Code: 50.1
  • Display: 50.1 FUSER ERROR
  • Description: Low fuser temperature
  • Remedy: Remove the fuser and any residual paper. Check connector J50 between the fuser and the product. If either is damaged, replace the connector or fuser.
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