Code :

Code: 10.23.70
Display: 10.23.70 Replace Fuser Kit
Description: The printer indicates when the fuser kit is at its estimated end of life. The actual life remaining might be different than the estimation. Have a replacement fuser kit available to install when print quality is no longer acceptable. The fuser kit does not need to be replaced now unless the print quality is no longer acceptable.
Remedy: Replace the fuser kit.

Code: 10.31.70
Display: 10.31.70 Replace Toner Collection Unit
Description: The printer indicates when a toner collection unit is at its estimated end of life.
Remedy: Replace the toner collection unit. NOTE: Printing past the Replace Toner Collection Unit message is not a recommended option because of the risk of overfilling the toner collection unit, which could result in the need to service the printer.

Code: 10.99.31
Display: 10.99.31 Non-HP supply in use.
Description: The printer displays this message when a used supply (a remanufactured or refilled genuine HP or non-HP product) has been installed. The 10.99.31 is an event log only message, it will not show on the control panel. The only message to display will be Used supply in use message.
Remedy: The toner cartridge has been previously used. Touch the OK to continue. NOTE: Removing a cartridge from one printer and then installing it in a different printer (for testing functionality) will cause this event code.

Code: 10.99.34
Display: 10.99.34 Used supply in use
Description: The printer displays this message when a used supply (a remanufactured or refilled genuine HP or non-HP product) has been installed. The 10.99.34 is an event log only message, it will not show on the control panel. The only message to display will be Used supply in use message.
Remedy: The toner cartridge has been previously used. Touch the OK to continue. NOTE: Removing a cartridge from one printer and then installing it in a different printer (for testing functionality) will cause this event code.

Code: 10.99.40
Display: 10.99.40 Genuine HP supplies installed
Description: The printer displays this message when a new cartridge has been installed and all cartridges are Genuine HP.
Remedy: Touch the (OK) to continue.

Code: 10.99.41
Display: 10.99.41 Unsupported Supply in use
Description: The indicated toner cartridge is for a different printer.
Remedy: Remove the indicated toner cartridge, and then install the correct cartridge for this printer.

Code: 11.00.01
Display: 11.00.01 or 11.00.02 Internal clock error
Description: The printer real time clock has experienced an error. 01=dead clock 02=dead real time clock
Remedy: 1. Whenever the printer is turned off and then turned on again, set the time and date on the control panel. 2. If the error persists, you might need to replace the formatter.

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