Description: The product has experienced an internal fuser hardware error: • 50.00 = Generic Fuser error • 50.10 = Low Fuser temperature error • 50.11 = High sub thermistor area 3 fuser error • 50.12 = Low sub thermistor area 3 fuser error • 50.20 = Slow fuser error • 50.30 = High fuser temperature error • 50.40 = Fuser drive circuit error • 50.70 = Fuser open error • 50.80 = Low sub thermistor fuser error • 50.90 = High sub thermistor fuser errorcation
Remedy: 1. Reset the product: a. Turn off the power by using the power switch, and then wait at least 30 seconds. b. Turn on the power and wait for the product to initialize. 2. If you are using a surge protector: a. Power off the product.b. Remove the surge protector.c. Plug the product directly into the wall socket and turn the product power on.3. If the error persists, replace the product.