• Code: XX.n:13
• Description: YZ part of the System Error Code or Warning
  Qualified personnel assistance required
  Power off
• Remedy: Power off

• Code: XX.n:14
• Description: YZ part of the System Error Code or Warning
  Qualified personnel assistance required
  Upgrade system firmware
• Remedy: Upgrade system firmware

• Code: XX.n:15
• Description: YZ part of the System Error Code or Warning
  Qualified personnel assistance required
  Upgrade driver or computer software
• Remedy: Upgrade driver or computer software

• Code: XX.n:16
• Description: YZ part of the System Error Code or Warning
  Qualified personnel assistance required
  Add accessory
• Remedy: Add accessory

• Code: XX.n:17
• Description: YZ part of the System Error Code or Warning
  Qualified personnel assistance required
  Escalate
• Remedy: Escalate

• Code: XX.n:18
• Description: YZ part of the System Error Code or Warning
  Qualified personnel assistance required
  Send plot again
• Remedy: Send plot again

• Code: XX.n:19
• Description: YZ part of the System Error Code or Warning
  Qualified personnel assistance required
  Wrong part installed
• Remedy: Wrong part installed

• Code: XX.n:YZ.m
• Description: Error Codes Format
  • XX: Subsystem or process (2 digits).
  • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number).
  • Y: Who should perform the action (1 digit) – (0 for User or 1 for Service Engineer).
  • Z: Action to perform (1 digit).
  • m: additional actions/information to consider (1 digit) – Optional.
• Remedy: Error Codes Format