• Code: 26.n:YZ
• Description: Ink Cartridge (color = n)
  Order of Ink Supplies incorrect. (color = n)
• Remedy: • Remove the Ink Supply Cartridges and check that they are the correct ones for this printer and are in the proper order. • Check that the Printer has the latest firmware. If not, update the firmware to the latest version.

• Code: 27:YZ
• Description: Printhead error
  An error has occurred in Printhead detection.
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the Printheads from the Carriage Assembly and reinsert them. • Replace the Printheads. • Replace the Carriage Cover (Flex Circuit). • Replace the Carriage PCA. • Replace the Formatter.

• Code: 29.n:YZ
• Description: An error has occurred in Printhead detection.
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Remove the Printheads from the Carriage Assembly and reinsert them. • Replace the Printheads. • Replace the Carriage Cover (Flex Circuit). • Replace the Carriage PCA. • Replace the Formatter.

• Code: 31:YZ
• Description: Cutter
  An error has been detected with the cutter.
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the Cutter Assembly for blockage or any other obvious problems. • Replace the Cutter Assembly.

• Code: 38:YZ
• Description: Output Tray
  An error has been detected with the Media Output Tray.
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the Media Output Assembly for blockage or any other obvious problems. • Replace the Media Output Assembly.

• Code: 41.1:YZ
• Description: Paper-axis motor
  Electrical fault or current limit in Media-Axis Motor
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction. • Perform the Paper Drive diagnostic test to troubleshoot the problem further. • If the printer has a 44 inch scan axis (and a Rewinder), perform the Rewinder diagnostic test to troubleshoot the problem further . Page 4- 34. • Check that the Media Advance Drive cable is not damaged and is correctly connected to the Main PCA. • Replace the Media Advance Drive. • If the System Error continues, replace the Main PCA.

• Code: 41:YZ
• Description: Paper-axis motor
  Electrical fault or current limit in Media-Axis Motor.
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction. • Perform the Paper Drive diagnostic test to troubleshoot the problem further. • If the printer has a 44 inch scan axis (and a Rewinder), perform the Rewinder diagnostic test to troubleshoot the problem further . Page 4- 34. • Check that the Media Advance Drive cable is not damaged and is correctly connected to the Main PCA. • Replace the Media Advance Drive. • If the System Error continues, replace the Main PCA.

• Code: 42:YZ
• Description: Scan-axis motor
  Electrical fault or current limit in Scan-Axis Motor.
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any visible obstacles restricting the movement of the Media Advance Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using Media Lever) and clear the obstruction. • Perform the Scan Axis diagnostic test to troubleshoot the problem further. • Check that the Scan-Axis Motor cable is not damaged and is correctly connected to the PrintMech PCA. • Replace the Scan-Axis Motor. • If the System Error continues, replace the PrintMech PCA.