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Code :
  • Code: 13.B9.CF
  • Display: 13.B9.CF
  • Description: Fuser wrap jam. This jam occurs when the paper does not reach the fuser output sensor (PS6) in a designated amount of time after the paper reached the fuser output sensor (PS6)-it is determined that the paper is being wrapped around the fuser roller. Z = Fuser mode.
    Stopped at fuser jam (unknown fuser mode).
  • Remedy: 1. Open the right door. 2. Remove the fuser, and then remove any paper wrapped around the fuser roller. CAUTION: The fuser might be hot. 3. Replace the fuser, and then close the door. 4. Perform a cleaning page procedure to make sure that all of the toner is removed from the fuser roller. 5. Use the manual sensor tests to toggle the fuser output sensor (PS6). If the sensor is not properly functioning, replace the fuser assembly. 6. If the error persist, the fuser roller or pressure roller might be damaged. Replace the fuser.
  • Code: 13.B9.D0
  • Display: 13.B9.D0
  • Description: Fuser delivery delay jam. This jam occurs when the paper does not reach the fuser output sensor (PS6) in a designated amount of time after the paper reached the fuser output sensor (PS6).
    Leading edge of paper is stopped between PS5 and PS6 unknown source tray.
  • Remedy: 1. Open the right door, and then remove any jammed paper. 2. Remove the fuser, and then remove any jammed paper. CAUTION: The fuser might be hot. 3. Replace the fuser, and then close the door. 4. Make sure that the paper meets HP specifications. 5. Check for obstructions in and around the fuser. 6. Use the manual sensor tests to toggle the fuser output sensor (PS6). If the sensor is not properly functioning, replace the fuser assembly. 7. Check connections (J516) on the fuser motor and (J81A) on the DC controller. 8. Use the components tests to toggle the fuser motor (M4). If the sensor is not properly functioning, replace the motor.
  • Code: 13.B9.D1
  • Display: 13.B9.D1
  • Description: Fuser delivery delay jam. This jam occurs when the paper does not reach the fuser output sensor (PS6) in a designated amount of time after the paper reached the fuser output sensor (PS6).
    Leading edge of paper is stopped between PS5 and PS6 fed from Tray 1.
  • Remedy: 1. Open the right door, and then remove any jammed paper. 2. Remove the fuser, and then remove any jammed paper. CAUTION: The fuser might be hot. 3. Replace the fuser, and then close the door. 4. Make sure that the paper meets HP specifications. 5. Check for obstructions in and around the fuser. 6. Use the manual sensor tests to toggle the fuser output sensor (PS6). If the sensor is not properly functioning, replace the fuser assembly. 7. Check connections (J516) on the fuser motor and (J81A) on the DC controller. 8. Use the components tests to toggle the fuser motor (M4). If the sensor is not properly functioning, replace the motor.
  • Code: 13.B9.D2
  • Display: 13.B9.D2
  • Description: Fuser delivery delay jam. This jam occurs when the paper does not reach the fuser output sensor (PS6) in a designated amount of time after the paper reached the fuser output sensor (PS6).
    The leading edge of paper is stopped between PS5 and PS6 fed from Tray 2.
  • Remedy: 1. Open the right door, and then remove any jammed paper. 2. Remove the fuser, and then remove any jammed paper. CAUTION: The fuser might be hot. 3. Replace the fuser, and then close the door. 4. Make sure that the paper meets HP specifications. 5. Check for obstructions in and around the fuser. 6. Use the manual sensor tests to toggle the fuser output sensor (PS6). If the sensor is not properly functioning, replace the fuser assembly. 7. Check connections (J516) on the fuser motor and (J81A) on the DC controller. 8. Use the components tests to toggle the fuser motor (M4). If the sensor is not properly functioning, replace the motor.
  • Code: 13.B9.D3
  • Display: 13.B9.D3
  • Description: Fuser delivery delay jam. This jam occurs when the paper does not reach the fuser output sensor (PS6) in a designated amount of time after the paper reached the fuser output sensor (PS6).
    The leading edge of paper is stopped between PS5 and PS6 fed from Tray 3.
  • Remedy: 1. Open the right door, and then remove any jammed paper. 2. Remove the fuser, and then remove any jammed paper. CAUTION: The fuser might be hot. 3. Replace the fuser, and then close the door. 4. Make sure that the paper meets HP specifications. 5. Check for obstructions in and around the fuser. 6. Use the manual sensor tests to toggle the fuser output sensor (PS6). If the sensor is not properly functioning, replace the fuser assembly. 7. Check connections (J516) on the fuser motor and (J81A) on the DC controller. 8. Use the components tests to toggle the fuser motor (M4). If the sensor is not properly functioning, replace the motor.
  • Code: 13.B9.D4
  • Display: 13.B9.D4
  • Description: Fuser delivery delay jam. This jam occurs when the paper does not reach the fuser output sensor (PS6) in a designated amount of time after the paper reached the fuser output sensor (PS6).
    The leading edge of paper is stopped between PS5 and PS6 fed from Tray 4.
  • Remedy: 1. Open the right door, and then remove any jammed paper. 2. Remove the fuser, and then remove any jammed paper. CAUTION: The fuser might be hot. 3. Replace the fuser, and then close the door. 4. Make sure that the paper meets HP specifications. 5. Check for obstructions in and around the fuser. 6. Use the manual sensor tests to toggle the fuser output sensor (PS6). If the sensor is not properly functioning, replace the fuser assembly. 7. Check connections (J516) on the fuser motor and (J81A) on the DC controller. 8. Use the components tests to toggle the fuser motor (M4). If the sensor is not properly functioning, replace the motor.
  • Code: 13.B9.D5
  • Display: 13.B9.D5
  • Description: Fuser delivery delay jam. This jam occurs when the paper does not reach the fuser output sensor (PS6) in a designated amount of time after the paper reached the fuser output sensor (PS6).
    The leading edge of paper is stopped between PS5 and PS6 fed from Tray 5.
  • Remedy: 1. Open the right door, and then remove any jammed paper. 2. Remove the fuser, and then remove any jammed paper. CAUTION: The fuser might be hot. 3. Replace the fuser, and then close the door. 4. Make sure that the paper meets HP specifications. 5. Check for obstructions in and around the fuser. 6. Use the manual sensor tests to toggle the fuser output sensor (PS6). If the sensor is not properly functioning, replace the fuser assembly. 7. Check connections (J516) on the fuser motor and (J81A) on the DC controller. 8. Use the components tests to toggle the fuser motor (M4). If the sensor is not properly functioning, replace the motor.
  • Code: 13.B9.D6
  • Display: 13.B9.D6
  • Description: Fuser delivery delay jam. This jam occurs when the paper does not reach the fuser output sensor (PS6) in a designated amount of time after the paper reached the fuser output sensor (PS6).
    The leading edge of paper is stopped between PS5 and PS6 fed from Tray 6.
  • Remedy: 1. Open the right door, and then remove any jammed paper. 2. Remove the fuser, and then remove any jammed paper. CAUTION: The fuser might be hot. 3. Replace the fuser, and then close the door. 4. Make sure that the paper meets HP specifications. 5. Check for obstructions in and around the fuser. 6. Use the manual sensor tests to toggle the fuser output sensor (PS6). If the sensor is not properly functioning, replace the fuser assembly. 7. Check connections (J516) on the fuser motor and (J81A) on the DC controller. 8. Use the components tests to toggle the fuser motor (M4). If the sensor is not properly functioning, replace the motor.
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