• Code: 55.XX.YY
• Display: 55.XX.YY DC controller error To continue turn off then on
• Description: The communication link between the formatter and DC controller was lost.
  • 55.00.00: Internal communication error • 55.00.01: DC controller memory error • 55.01.06: DC controller NVRAM abnormal read/write • 55.02.06: DC controller NVRAM not accessible
• Remedy: 1. Turn the product off, and then on. 2. Perform an engine test. 3. Verify the connectors on the DC controller. 4. If the error persists, replace the DC controller.

• Code: 56.00.01
• Display: 56.00.01 Illegal Input Printer Error To continue turn off then on
• Description: The product experienced a communication error with the optional paper tray.
• Remedy: 1. Turn the product off, and then on. 2. Remove, and then reseat the optional tray. 3. Check the input connectors for damage. Replace a damaged connector. 4. Remove any third-party hardware. 5. Upgrade the firmware. 6. If the error persists, replace the DC controller.

• Code: 56.00.02
• Display: 56.00.02 Selected media output bin unavailable
• Description: The bin selected for output is unavailable.
• Remedy: 1. Turn the product off, and then on. 2. Remove any third-party hardware. 3. Attempt the remote firmware update again. 4. If the error persists, please escalate this problem to your Global Business unit.

• Code: 56.00.03
• Display: 56.00.03 Media input path operation error
• Description: A tray is open, and is blocking the paper path, above the selected tray.
• Remedy: 1. Close the open tray. 2. If all trays are closed, use the sensor tests to check the tray closed sensors for the above trays. 3. If the error persists, please escalate this problem to your Global Business unit.

• Code: 57.00.01
• Display: 57.00.0Y Error To continue turn off then on
• Description: Fan error
  Power supply fan (FM1) failure
• Remedy: 1. Turn the product off, and then on. Listen for fan noise at the front lower-left corner of the product. If no noise is heard, replace the power supply fan (FM1). 2. If this part has been removed or replace, check the connector (J21) on the DC controller PCA and the connector (J106) on the low-voltage power supply assembly.

• Code: 57.00.02
• Display: 57.00.0Y Error To continue turn off then on
• Description: Fan error
  Fuser fan (FM2) faliure
• Remedy: 1. Turn the product off, and then on. Listen for fan noise at the front lower-right corner of the product. If no noise is heard, replace the fuser fan (FM2). 2. If this part has been removed or replace, check the connector (J121) on the DC controller PCA and the intermediate connector (J524).

• Code: 57.00.03
• Display: 57.00.0Y Error To continue turn off then on
• Description: Fan error
  Formatter fan (FM3) failure
• Remedy: 1. Turn the product off, and then on. Listen for fan noise at the lower back-center of the product. If no noise is heard, replace the formatter fan (FM3). 2. If this part has been removed or replace, check the connector (J142) on the intermediate connect board.

• Code: 57.00.04
• Display: 57.00.0Y Error To continue turn off then on
• Description: Fan error
  Cartridge fan motor 4 (FM4) malfunction
• Remedy: 1. Turn the product off, and then on. Listen for fan noise at the left-side, upper-center, of the product. If no noise is heard, replace the cartridge fan (FM4). 2. If this part has been removed or replaced, verify that the connectors (J142S) on the DC Comptroller board and (J143SL) on the fan are connected correctly and undamaged.