• Code: 81.WX.00
• Display: 81.WX.00 Wireless Network Error To continue turn off then on
• Description: A wireless network component on the product has failed.
• Remedy: 1. Turn the product off, and then on. 2. If the error persists, turn the product off, reseat the wireless network component, and then turn the product on. 3. If the error persists, replace the wireless network component.

• Code: 81.WX.YZ
• Display: 81.WX.YZ Embedded Jetdirect Error To continue turn off then on
• Description: The product experienced an embedded HP Jetdirect print server critical error.
  • 81.02.00: Wireless Networking Event <UVWXYZ> • 81.03.00: Access Point Wireless Networking Event <UVWXYZ> • 81.04.00: Jetdirect Inside Networking Event <UVWXYZ> • 81.07.00: Internal Wireless Networking Event <UVWXYZ> • 81.08.00: Internal Access Point Wireless Networking Event <UVWXYZ> • 81.09.00: Internal Jetdirect Inside Networking Event <UVWXYZ>
• Remedy: 1. Turn the product off, and then on. 2. Turn the product off, reseat the EIO accessory, and then turn the product on. 3. If the error persists, replace the formatter.

• Code: 98.00.02
• Display: 98.00.02 Corrupt data in solutions volume
• Description: Data corruption has occurred in the solutions volume
• Remedy: 1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.

• Code: 98.00.03
• Display: 98.00.03 Corrupt data in configuration volume
• Description: Data corruption has occurred in the configuration volume
• Remedy: 1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.

• Code: 98.00.04
• Display: 98.00.04 Corrupt data in job data volume
• Description: Data corruption has occurred in the job data volume
• Remedy: 1. Turn the product off, and then on. 2. Rerun the file erase function.

• Code: 98.00.0X
• Display: 98.00.0X Corrupt data in X volume
• Description: Data corruption has occurred in the firmware volume.
  • 98.00.01 Corrupt data in firmware volume Reinstall firmware • 98.00.02 Corrupt data in solutions volume Re-install accessory solutions • 98.00.03 Corrupt data in configuration volume Re-configure the product • 98.00.04 Corrupt data in job data volume All job data was erased
• Remedy: 98.00.01 or 98.00.02 or 98.00.03
  1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.
  98.00.04
  1. Turn the product off, and then on. 2. Rerun the file erase function.

• Code: 99.00.01
• Display: 99.00.01 Upgrade not performed file is corrupt
• Description: Remote firmware upgrade (.bdl) was not performed. The file is corrupt.
• Remedy: The firmware file is corrupt. Download the firmware file and attempt the upgrade again.

• Code: 99.00.02
• Display: 99.00.02 Upgrade not performed timeout during receive
• Description: Remote firmware upgrade (.bdl) was not performed. Timeout during receipt.
• Remedy: The I/O timed out during the firmware download. The most common cause is an issue with the network environment. Ensure a good connection to the product, and attempt the upgrade again or upgrade using the easy-access USB port.