Các lỗi thường gặp

Code :
  • Code: 10.00.41
  • Display: 10.XX.41 Unsupported Supply in Use
  • Description: The installed toner cartridge is for a different product.
    Black toner cartridge
  • Remedy: Remove the toner cartridge, and then install the correct cartridge for this product.
  • Code: 10.00.50
  • Display: 10.00.50 Cartridge seal roll up error
  • Description: The product encountered a toner cartridge roll up error.
  • Remedy: 2. Turn the product off and then on. 3. Reconnect the connector (J305) on the DC controller PCA. 4. Replace the cartridge sensor assembly. 5. Replace the DC controller PCA.
  • Code: 10.00.70
  • Display: 10.XX.70 Printing past very low
  • Description: The product indicates when a supply level is very low. The actual remaining toner cartridge life might vary. Black toner cartridge
  • Remedy: If print quality is no longer acceptable, replace the toner cartridge.
  • Code: 10.23.15
  • Display: 10.YY.15 Install <supply>
  • Description: The indicated supply has been removed or installed incorrectly. Fuser kit
  • Remedy: Replace or install the indicated supply.
  • Code: 10.23.35
  • Display: 10.YY.35 Incompatible <supply>
  • Description: The indicated supply is not compatible with this product. Fuser kit
  • Remedy: The fuser might be hot. Be careful when removing the fuser. Install a supply that is designed for this product.
  • Code: 10.23.50
  • Display: 10.23.50
  • Description: The fuser kit life was reset above the order threshold.
  • Remedy: No action necessary.
  • Code: 10.23.51
  • Display: 10.23.51
  • Description: The fuser kit life was reset above the replace threshold.
  • Remedy: No action necessary.
  • Code: 10.23.52
  • Display: 10.23.52
  • Description: The fuser kit life was reset above the reset threshold.
  • Remedy: No action necessary.
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