Các lỗi thường gặp

Code :
  • Code: -
  • Display: Scanner error #
  • Description: The product has experienced an error in the scanner sub-assembly area.
  • Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
  • Code: 49
  • Display: 49 Error
  • Description: The product has experienced an internal embedded software error.
  • Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.
  • Code: 50.x
  • Display: 50.x Fuser Error
  • Description: The product has experienced an internal hardware error.
  • Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. If a surge protector is being used, remove it. Plug the product directly into the wall socket. 3. Turn on the power and wait for the product to initialize.
  • Code: 52
  • Display: 52 Scanner Error
  • Description: The product has experienced an internal hardware error.
  • Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
  • Code: 55.4
  • Display: 55.4 Error
  • Description: The product has experienced an engine communication timeout error.
  • Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
  • Code: 79
  • Display: 79 Error
  • Description: The product has experienced an internal firmware error.
  • Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.
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