Display: Load tray <X> Press [OK] for available media
Description: The tray is empty.
Remedy: Load paper into the tray to continue printing. Press the OK button to select a different tray.
Code: ab20
Display: Load tray 1. Press [OK] to continue.
Description: The tray is empty.
Remedy: Load paper into the tray and press OK to continue printing.
Code: ab21
Display: Load tray 1 <TYPE>, <SIZE>. Press [OK] to continue.
Description: The tray is not configured for the paper type and size that the print job is requesting.
Remedy: Load the correct paper into Tray 1 and press OK to continue printing.
Code: ab22
Display: Memory is low. Press [OK] to continue.
Description: The product memory is almost full.
Remedy: Press the OK button to finish the job, or touch the Cancel button to cancel the job. Break the job into smaller jobs that contain fewer pages.
Code: ab23
Display: NFC cable connection issue. Contact HP service. Press [OK] to continue.
Description: The Near Field Communication (NFC) cable diagnostics did not pass due to a cable issue.
Remedy: Press OK to continue to use the device, but NFC will not be functional. Either replace the product or send to HP service.
Code: ab24
Display: No dial tone.
Description: The product could not detect a dial tone.
Remedy: 1. Check for a dial tone on the phone line by touching the Start Fax button. 2. Unplug the telephone cord from both the product and the wall and replug the cord. 3. Verify that you are using the telephone cord that came with the product. 4. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results.
Code: ab25
Display: No fax detected.
Description: The product answered the incoming call but did not detect that a fax machine was calling.
Remedy: 1. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results.
Code: ab26
Display: The product is unable to calibrate. Close the lid and remove paper from the document feeder.
Description: The scanner is unable to calibrate because either the lid is open or there is paper blocking the scan head.
Remedy: 1. Remove any paper from the scanner glass or the ADF and close the lid. 2. If the error persists, replace the scanner/ADF Assembly: Scanner/ADF Ass'y, Duplex ADF C5F98-60110 Scanner/ADF Ass'y, Simplex ADF C5F98-60109