Các lỗi thường gặp

Code :
  • Code: 10.x000
  • Display: 10.x000 Supply Errorrror
  • Description: The toner cartridge memory chip cannot be read or is missing. • 10.0000 = memory chip error • 10.1000 = memory chip is missing
  • Remedy: Reinstall the toner cartridge. Turn the product off and then on. If the message persists, replace the toner cartridge.
  • Code: 13.0000
  • Display: 13.0000
  • Description: Paper jam
  • Remedy:
  • Code: 20.0000
  • Display: 20.0000
  • Description: Memory out
  • Remedy:
  • Code: 21.0000
  • Display: 21.0000
  • Description: Page misfeed or mispick
  • Remedy:
  • Code: 41.2000
  • Display: 41.2000
  • Description: Beam detect malfunction
  • Remedy:
  • Code: 41.3000
  • Display: 41.3000
  • Description: Unexpected size
  • Remedy:
  • Code: 49
  • Display: 49 Error
  • Description: The product experienced an internal error.
  • Remedy: Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.
  • Code: 50.0000
  • Display: 50.0000
  • Description: Fuser error
  • Remedy:
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