Code :

Code: ab04
Display: Device is busy. Try again later.
Description: The product is currently in use.
Remedy: action1. Wait for the product to finish the current job, or to finish initializing.2. Turn the product off, then on, to see whether it comes to a Ready state.3. Restore the device to the factory default settings. (Setup Menu -> Service Menu -> Restore Defaults)4. If the issue persists, upgrade to the latest firmware version.

Code: ab05
Display: Document feeder jam. Clear and reload.
Description: Paper is jammed in the document feeder tray or a sensor has incorrectly detected media in the document feeder paper path.
Remedy: 1. Remove the paper from the document feeder. If the paper rips, use a thick piece of paper (such as a business card) to clean the paper path.2. Reset the printer:a. Turn off the power by using the power switch, and then wait at least 30 seconds.b. Turn on the power and wait for the product to initialize.3. If the error persists, replace the Scanner/ADF Assembly: Scanner/ADF Ass'y, Duplex ADF C5F98-60110 Scanner/ADF Ass'y, Simplex ADF C5F98-60109

Code: ab06
Display: Document feeder mispick. Reload.
Description: The product did not pick up the paper in the document feeder.
Remedy: action1. Remove the paper from the document feeder tray, and then reload it.2. Verify there are no staples or paper clips on the stack of originals. Verify the originals are straightened out from previous folds or curl.3. If the control panel displays Document Feeder Loaded when the originals are not in the input tray of the document feeder, the sensor on the document feeder might be malfunctioning. Replace the Scanner/ADF Assembly: Scanner/ADF Ass'y, Duplex ADF C5F98-60110 Scanner/ADF Ass'y, Simplex ADF C5F98-60109

Code: ab08
Display: Engine cable connection issue. Contact HP service. Press [OK] to continue.
Description: The print engine cable diagnostics did not pass due to a cable issue.
Remedy: Press OK to continue to use the device for scanning and faxing, but printing will not be functional. Either replace the product or send to HP service.

Code: ab09
Display: Fax is busy. Canceled send.
Description: The fax line to which you were sending a fax was busy. The product has canceled sending the fax.
Remedy: 1. Call the recipient to ensure that the fax machine is on and ready. 2. Verify that the fax number is correct. 3. Verify that the Redial if Busy option is enabled. 4. Open the Service menu, and then touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results.

Code: ab10
Display: Fax receive error.
Description: An error occurred while trying to receive a fax.
Remedy: 1. Ask the sender to resend the fax. 2. To verify that the telephone cord is securely connected, disconnect and reconnect the telephone cord. 3. Verify that you are using the telephone cord that came with the product. 4. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results. 5. Decrease the fax speed. Ask the sender to resend the fax. 6. Turn off error-correction mode. Ask the sender to resend the fax. NOTE: Turning off error-correction mode might reduce the quality of the fax image. 7. Connect the product to a different phone line.

Code: ab11
Display: Fax Send error.
Description: An error occurred while trying to send a fax.
Remedy: 1. Resend the fax.2. Try faxing to another fax number.3. To verify that the telephone cord is securely connected, disconnect and reconnect the telephone cord. Check that the telephone cord is securely connected by unplugging and replugging the cord.4. Verify that you are using the telephone cord that came with the product.5. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results.6. Connect the product to a different phone line.7. Set the fax resolution to Standard instead of the default of Fine .

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