Code :

Code: 31.13.03
Display: 31.13.03 Document feeder pick error
Description: The document feeder cannot pick up paper.
Remedy: 1. Open the document feeder top cover. 2. Remove all paper found. 3. Remove the remaining pages from the document feeder input tray. 4. Close the document feeder top cover. 5. Place the jammed page on top of any remaining pages, and reinsert them into the document feeder. 6. Align the paper guides with both edges on the paper. 7. Touch the Start button to continue. Check the paper guides, check and clean the rollers and separation pad, and test the registration sensor. If the error persists, replace pickup roller assembly, separation pad, or document feeder.

Code: 31.WX.10
Display: 31.WX.10 Scanner failure
Description: The product has detected a scanner ADF fan error.
Remedy: 1. Turn the product off and then on. 2. If the error persists, replace the ADF fan.

Code: 31.WX.15
Display: 31.WX.15 Jam in document feeder
Description: Originals are jammed inside the document feeder top cover.
Remedy: 1. Open the document feeder top cover. 2. Remove all paper found. 3. Rotate the green wheel to remove any additional paper. 4. Remove the remaining pages from the document feeder input tray. 5. Close the document feeder top cover. 6. Place the jammed page on top of any remaining pages, and reinsert them into the document feeder. 7. Align the paper guides with both edges of the paper. 8. Touch the Start button to continue.

Code: 33.WX.YZ
Display: 33.WX.YZ Used board/disk installed
Description: An encrypted board or disk with existing data previously locked to a different product has replaced the original. If you continue, data is permanently lost.
Remedy: • To save the data on the board or disk, turn the product off. Replace the board or disk with another board or disk. • To delete the data on the board or disk and continue, touch the OK button.

Code: 40.00.01
Display: 40.00.01 USB I/O buffer overflow
Description: The USB buffer overflowed during a busy state.
Remedy: 1. Touch the OK button to print the transferred data. Some data might be lost. 2. Check the host configuration.

Code: 41.03.YZ
Display: 41.03.YZ Unexpected size in Tray <X>
Description: The product detected a different paper size than expected. Y = Size mismatch, Z = Source • Y = 0: Detected paper is longer or shorter than expected • Y = A: Detected paper too long • Y = B: Detected paper too short • Z = 1: Tray 1 • Z = 2: Tray 2 • Z = 3: Tray 3
Remedy: 1. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted. 2. Use the Tray/Bin manual sensor test to verify that the tray paper switch is correctly functioning. 3. If the error persists, replace the lifter assembly.

Code: 41.03.YZ
Display: 41.03.YZ Unexpected size in Tray <X>
Description: The product detected a different paper size than expected. Y = Size mismatch, Z = Source • Y = 0: Detected paper is longer or shorter than expected • Y = A: Detected paper too long • Y = B: Detected paper too short • Z = 1: Tray 1 • Z = 2: Tray 2 • Z = 3: Tray 3
Remedy: 1. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are correctly adjusted. 2. Use the Tray/Bin manual sensor test to verify that the tray paper switch is correctly functioning. 3. If the error persists, replace the lifter assembly.

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