Description: A product error has occurred.
Lifter driver assembly Tray 2 failure
Remedy: 1. Use the Tray/Bin manual sensor test to verify that the Tray 2 paper (PS107 and PS907) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (J73 and J94) on the on the DC controller PCA. 3. Check the media stack surface sensor lever and place it in the correct position to move smoothly. Replace the media stack surface sensor lever if it is damaged. 4. If the error persists, replace the lifter drive assembly (Tray 2).
Code: 59.A2.11
Display: 59.A2.0x Error
Description: A product error has occurred.
Lifter driver assembly Tray 2 failure
Remedy: 1. Use the Tray/Bin manual sensor test to verify that the Tray 2 paper (PS107 and PS907) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (J73 and J94) on the on the DC controller PCA. 3. Check the media stack surface sensor lever and place it in the correct position to move smoothly. Replace the media stack surface sensor lever if it is damaged. 4. If the error persists, replace the lifter drive assembly (Tray 2).
Code: 59.A2.12
Display: 59.A2.0x Error
Description: A product error has occurred.
Lifter driver assembly Tray 3 to 6 motor failure
Remedy: 1. Reconnect the connectors (J1605 and J1608) on the paper feeder drive PCA. 2. Reconnect the connectors (J1703 and J1707) on the paper cassette drive PCA. 3. Replace the sheet feeder media stack surface sensor. 4. If the error persists, replace the lifter motor for the specific sheet feeder.
Code: 59.A2.15
Display: 59.A2.0x Error
Description: A product error has occurred.
Lifter driver assembly Tray 3 to 6 motor failure
Remedy: 1. Reconnect the connectors (J1605 and J1608) on the paper feeder drive PCA. 2. Reconnect the connectors (J1703 and J1707) on the paper cassette drive PCA. 3. Replace the sheet feeder media stack surface sensor. 4. If the error persists, replace the lifter motor for the specific sheet feeder.
Code: 60.00.02
Display: 60.00.0Y Tray <Y> lifting error
Description: A tray lift motor error has occurred.
Lifter driver assembly Tray 2 failure
Remedy: 1. Use the Tray/Bin manual sensor test to verify that the Tray 2 paper (PS107 and PS907) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (J73 and J94) on the on the DC controller PCA. 3. Check the media stack surface sensor level and place it in the correct position to move smoothly. Replace the sensor lever if it is damaged. 4. Replace the media stack surface sensor. 5. If the error persists, replace the lifter drive assembly (Tray 2).
Code: 60.00.12
Display: 60.00.0Y Tray <Y> lifting error
Description: A tray lift motor error has occurred.
Lifter driver assembly Tray 3 failure
Remedy: 1. Use the Tray/Bin manual sensor test to verify that the Tray 3 paper (SR1 and SR2) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (1605 and 1608) on the on the paper feeder controller PCA. 3. Reconnect the connectors (J1703 and J1707) on the sheet feeder PCA. 4. Replace the sheet feeder media stack surface sensor. 5. If the error persists, replace the lifter drive assembly (Tray 3-6).
Code: 60.00.15
Display: 60.00.0Y Tray <Y> lifting error
Description: A tray lift motor error has occurred.
Lifter driver assembly Tray 3 failure
Remedy: 1. Use the Tray/Bin manual sensor test to verify that the Tray 3 paper (SR1 and SR2) surface sensors are properly functioning. 2. If this part has been removed or replace, check the connector (1605 and 1608) on the on the paper feeder controller PCA. 3. Reconnect the connectors (J1703 and J1707) on the sheet feeder PCA. 4. Replace the sheet feeder media stack surface sensor. 5. If the error persists, replace the lifter drive assembly (Tray 3-6).
Code: 62.00.00
Display: 62.00.00 No system To continue turn off then on
Description: Internal system failure
Remedy: Turn the product off, and then on. If the error persists, reload the firmware. If the error still persists, perform a firmware upgrade. If the firmware upgrade does not resolve the problem, replace the hard disk.