• Code: 13.EA.EE
• Display: 13.EA.EE
• Description: A door jam has occurred.
• Remedy: Check the product for a jam. Use the component test to isolate a faulty door switch or sensor.

• Code: 13.EE.FF
• Display: 13.EE.FF
• Description: A power on jam has occurred.
• Remedy: Check the product for a jam.

• Code: 13.FF.EE
• Display: 13.FF.EE
• Description: A door jam has occurred.
• Remedy: Check the product for a jam. Use the Manual sensors test or Tray/Bin manual sensors test to isolate a faulty door switch or sensor.

• Code: 13.FF.FF
• Display: 13.FF.FF
• Description: A power on residual paper jam has occurred (sensor).
• Remedy: Check the product for a jam. Use the Manual sensors test or Tray/Bin manual sensors test to isolate a faulty door switch or sensor.

• Code: 13.WX.EE
• Display: 13.WX.EE
• Description: This jam occurs when a door is opened during printing.
• Remedy: Make sure that the doors are fully closed.

• Code: 13.WX.FF
• Display: 13.WX.FF
• Description: Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX.FF
• Remedy: Clear the jam.

• Code: 13.WX.YZ
• Display: 13.WX.YZ Fuser Area Jam
• Description: A jam in the fuser area has occurred.
• Remedy: Clear the jam. Make sure media is within specifications, check for obstructions in the fuser, check that the T2 roller is installed properly.

• Code: 13.WX.YZ
• Display: 13.WX.YZ Fuser wrap jam
• Description: Fuser wrap jam
• Remedy: Clear the jam.