Các lỗi thường gặp

Code :
  • Code: 13.WX.YZ
  • Display: 13.WX.YZ Jam in Tray <X>
  • Description: A misfeed jam has occurred.
  • Remedy: Clear the jam.
  • Code: 13.WX.YZ
  • Display: 13.WX.YZ Jam inside envelope feeder
  • Description: A jam exists inside the envelope feeder.
  • Remedy: Clear the jam.
  • Code: 13.WX.YZ
  • Display: 13.WX.YZ Jam inside top cover
  • Description: A jam exists inside the top cover.
  • Remedy: Clear the jam.
  • Code: 14.00.XX
  • Display: 14.00.XX
  • Description: A feed roller error has occurred.
  • Remedy: Check the product and accessories feed rollers for dirt or damage. Clean or replace the rollers as necessary.
  • Code: 20.00.00
  • Display: 20.00.00 Insufficient memory: <Device> To continue, touch “OK”
  • Description: The product has experienced a memory error. You might have tried to transfer too many fonts or macros
  • Remedy: Touch the OK button to print the transferred data (some data might be lost), and then simplify the print job or install additional memory.
  • Code: 21.00.00
  • Display: 21.00.00 Page Too Complex
  • Description: The page decompression process was too slow for the printer.
  • Remedy: Touch the OK button to continue printing (some data might be lost).
  • Code: 32.08.AX
  • Display: 32.08.AX
  • Description: - 32.08.A1 (event code) Shutdown event - 32.08.A2 (event code) Boot from normal shutdown event - 32.08.A3 (event code) Boot from abnormal shutdown event
  • Remedy: No action necessary.
  • Code: 32.1C.01
  • Display: 32.1C.01
  • Description: NVRAM backup/restore service backup started
  • Remedy: No action necessary
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