• Code: 41.WX.YZ
• Display: 41.WX.YZ Error To use another tray, touch "Options"
• Description: A printer error has occurred.
  WX =
  • 02: Beam detected misprint error • 06: ITB top detection error • 07: Optional input source delay • 08: Media transportation error • 09: Sub-thermistor abnormally high temperature • 10: Pickup failure • 11: Illegal duplex • 18: Scan line inclination adjustment request • 19: T2 roller HV • 20: Image drum HV
  Y = fuser mode:
  • 0: Photo paper 1, Photo paper 2, Photo paper 3, Designated paper 2, Designated paper 3, or NA, typed or Autosense • 1: Autosense (normal): special case distinguished from typed Normal • 2: Normal, typed (not Autosense) • 3: Light paper 1, 2, or 3, typed or Autosense • 4: Heavy paper 1, typed or Autosense • 5: Heavy paper 2, typed or Autosense • 6: Heavy paper 3, typed or Autosense • 7: Glossy paper 1, typed or Autosense • 8: Glossy paper 2, typed or Autosense • 9: Glossy paper 3, typed or Autosense • A: Glossy film, typed or Autosense • B: Transparency, typed or Autosense • C: Label • D: Envelope 1, Envelope 2, Envelope 3 • E: Rough (designated paper 1), typed or Autosense • F: reserved for future fuser mode
  Z = source tray
  • 1: Tray 1 • 2: Tray 2 • 3: Tray 3 • D: Duplexer
• Remedy: 1. To clear message, touch the OK button. 2. If the message reappears, turn the product off, and then on. 3. If the error persists, replace the DC controller PCA.

• Code: 42.XX.YY
• Display: 42.XX.YY
• Description: Internal system failure.
• Remedy: Turn the product off, and then on and retry.

• Code: 47.00.00
• Display: 47.00.00
• Description: Print Notification Provider internal error.
• Remedy: Turn the product off, and then on again. Resend the print job.

• Code: 47.00.XX
• Display: 47.00.XX
• Description: Backchannel internal error
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.01.XX
• Display: 47.01.XX
• Description: Image transformer internal error.
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.02.XX
• Display: 47.02.XX
• Description: Job parser internal error.
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.03.XX
• Display: 47.03.XX
• Description: Print job internal error.
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.

• Code: 47.04.XX
• Display: 47.04.XX
• Description: Print spooler 9100 internal error.
• Remedy: Turn the product off, and then on again. Resend the print job. If the error persists, execute the Partial Clean item in the Preboot menu.