Code :

Code: 13.E1.DD
Display: 13.E1.DD
Description: Late to standard bin sensor (output bin). This jam occurs when the leading edge of the paper does not reach the face-down output bin full sensor (PS10) in the designated amount of time after activating PS6.
Late to standard bin sensor, Envelope 1.
Remedy: 1. Remove any paper form the output bin. 2. Open the right door. 3. Remove the fuser, and then remove any paper wrapped around the fuser roller. CAUTION: The fuser might be hot. 4. Replace the fuser, and then close the door. 5. Verify that the output gate on the paper delivery assembly is properly functioning. 6. Use the Tray/bin manual sensor tests to toggle the output bin full sensor. If the sensor is not properly functioning, replace the fuser drive assembly.

Code: 13.E1.DE
Display: 13.E1.DE
Description: Late to standard bin sensor (output bin). This jam occurs when the leading edge of the paper does not reach the face-down output bin full sensor (PS10) in the designated amount of time after activating PS6.
Late to standard bin sensorRough mode (either typed or from Auto Sense).
Remedy: 1. Remove any paper form the output bin. 2. Open the right door. 3. Remove the fuser, and then remove any paper wrapped around the fuser roller. CAUTION: The fuser might be hot. 4. Replace the fuser, and then close the door. 5. Verify that the output gate on the paper delivery assembly is properly functioning. 6. Use the Tray/bin manual sensor tests to toggle the output bin full sensor. If the sensor is not properly functioning, replace the fuser drive assembly.

Code: 13.FF.FF
Display: 13.FF.FF
Description: Jams at multiple sensors. Power on residual paper jam, multiple sensors in multiple subsystems. This jam occurs when the paper exists at multiple sensors at power on or door close. Due to the current FW timing requirements, the displayed jam code is always 13.FF.FF, only the event log will have 13.WX.FF.
Remedy: 1. Remove any paper form the output bin. 2. Open the right door. 3. Remove the fuser, and then remove any paper wrapped around the fuser roller. CAUTION: The fuser might be hot. 4. Replace the fuser, and then close the door. 5. View or print the event log to find previous jam errors. Troubleshoot jam errors starting with the most recent.

Code: 20.00.00
Display: 20.00.00 Insufficient memory: <Device> To continue, touch “OK”
Description: The product has experienced a memory error. You might have tried to transfer too many fonts or macros.
Remedy: Touch the OK button to print the transferred data. Some data might be lost. Reduce the page complexity.

Code: 30.01.01
Display: 30.01.01
Description: The flatbed cover sensor was interrupted.
Remedy: No action necessary. This error message should automatically clear. If the error persists, open the Scanner Tests to test the Flatbed cover sensor.

Code: 30.01.06
Display: 30.01.06
Description: A scan control board fan error has occurred.
Remedy: 1. Turn the product off, and then on. 2. Replace the scan control board. 3. If the error persists, replace the scanner assembly.

Code: 30.01.08
Display: 30.01.08
Description: The flatbed optical assembly cannot find the origin notch.
Remedy: This is an informational message, and no action is required. If the flatbed optical assembly cannot find the origin notch on the flatbed scanner, the scanned image might be offset on the copied page. The image displacement will be less then 1 mm or pixel off.