Description: This message displays to indicate a Jogger malfunction error.
Remedy: 1. Turn the product off, and then on. 2. Make sure there is no paper stuck in the Jogger assembly. 3. If the error persists, replace the Operation assembly.
Code: 66.80.17
Display: 66.80.17
Description: This message displays to indicate a stapler stacker fan failure. The staple stacker controller determines a staple stacker fan failure and notifies the formatter when the fan locks for a specified period after the fan starts driving.
Remedy: 1. Turn the product off, and then on. 2. Check to see that there are no objects obstructing the fan. 3. If the error persists, replace the stapler stacker right door assembly.
Code: 66.80.19
Display: 66.80.19
Description: This message displays to indicate a stapler malfunction.
Remedy: 1. Turn the product off, and then on. 2. Remove the staple cartridge and check for a jam in the staple cartridge. 3. Inspect the stapler jaw, remove any stuck staples using using pliers. 4. Remove the rear cover of the stapler stacker and manually retract the stapler jaw by rotating the larger gear of the stapler mechanism. The stapler jaw will open and any loose staples can be recovered. 5. If the error persists, replace the stapler assembly.
Code: 66.80.23
Display: 66.80.23
Description: This message displays to indicate an output tray lift malfunction error.
Remedy: 1. Turn the product off, and then on. 2. Inspect the tray area to make sure there is nothing obstructing the tray movement. 3. If the error persists, replace the tray assembly.
Code: 66.80.33
Display: 66.80.33
Description: This message displays to indicate an output roller malfunction.
Remedy: 1. Turn the product off, and then on. 2. Make sure there is no paper stuck in the output roller area. 3. If the error persists, replace the operation assembly.
Code: 69.11.YY
Display: 69.11.YY Error To continue, touch “OK”
Description: This message displays to indicate an error during a duplex operation.
Remedy: Turn the product off, and then on.
Code: 70.00.00
Display: 70.00.00 Error To continue turn off then on
Description: The product experienced a DC controller failure.
Remedy: 1. Turn the product off, and then on. 2. If the error persists, replace the DC controller.
Code: 80.0X.YY
Display: 80.0X.YY Embedded Jetdirect Error
Description: Embedded HP JetDirect print server critical error.
• 80.01.80 No heartbeat • 80.01.81 Reclaim timeout • 80.01.82 Invalid data length • 80.01.8B Invalid max outstanding packet header field • 80.01.8C Invalid channel mapping response • 80.03.01 No PGP buffers • 80.03.02 Channel table full • 80.03.03 Producer index not reset • 80.03.04 Consumer index not reset • 80.03.05 Queue position size too small • 80.03.06 Transport overflow • 80.03.07 No overflow packets • 80.03.08 Invalid identify response • 80.03.09 Invalid channel map return status • 80.03.10 Invalid reclaim return status • 80.03.12 Datagram invalid buffer • 80.03.13 Max stream channels • 80.03.14 Max datagram channels • 80.03.15 Card reset failed • 80.03.16 Self test failure • 80.03.17 Unknown PGP packet • 80.03.18 Duplicate I/O channele)
Remedy: Turn the product off, and then on. If the error persists, replace the formatter.