• Code: 30.01.14
• Display: 30.01.14
• Description: Scanner control board (SCB) EEPROM error.
• Remedy: 1. Turn the product off, and then on again. 2. Make sure that all connectors on the SCB are seated fully. 3. Make sure that the MFP has the latest SCB firmware version. 4. Replace the SCB.

• Code: 30.01.15
• Display: 30.01.15
• Description: Scanner did not initialize (internal error). The scanner failed to be initialized due to an internal error.
• Remedy: 1. Turn the product off, and then on again. 2. Verify that all covers are installed correctly and that the ADF and ADF jam cover are closed. 3. Check all sensors on the scanner to ensure they are not blocked. 4. If the error persists, replace the scanner flatbed assembly.

• Code: 30.01.18
• Display: 30.01.18
• Description: Scanner internal optical sensor error.
• Remedy: 1. Turn the product off, and then on again. 2. Make sure that all the connectors on the SCB are seated fully. 3. Make sure that the MFP has the latest SCB firmware version. 4. replace the SCB. 5. If the error persists, replace the optics or the entire scanner unit.

• Code: 30.01.19
• Display: 30.01.19
• Description: Scanner internal lamp sensor error.
• Remedy: 1. Turn the product off, and then on again. 2. Test the lower lamp using the Scanner test located in the Diagnostics menu. 3. Replace the scanner lamp.

• Code: 30.01.23
• Display: 30.01.23 Scanner calibration failure
• Description: The scanner calibration failed.
• Remedy: 1. Turn the product off, and then on again. 2. After the product warms up, repeat the calibration process. 3. If the error persists, replace the scanner.

• Code: 30.01.30
• Display: 30.01.30
• Description: HP image ASIC error.
• Remedy: Turn the product off, and then on again.

• Code: 30.01.32
• Display: 30.01.32
• Description: HP image ASIC error.
• Remedy: Turn the product off, and then on again.

• Code: 30.01.36
• Display: 30.01.36
• Description: Scanner firmware upgrade error.
• Remedy: 1. Resend the scanner firmware upgrade. 2. If the error persists, replace the SCB.