Code :

Code: 10.X00Y
Display: 10.X00Y Supply Error
Description: The memory chip for one of the toner cartridges cannot be read or is missing. • 10.0000 = black memory chip error • 10.0001 = cyan memory chip error • 10.0002 = magenta memory chip error • 10.0003 = yellow memory chip error • 10.1000 = black memory chip is missing • 10.1001 = cyan memory chip is missing • 10.1002 = magenta memory chip is missing • 10.1003 = yellow memory chip is missing
Remedy: Reinstall the toner cartridge. Turn the product off and then on. If the problem is not solved, replace the toner cartridge. If the problem is still not solved, verify that the connector J124 on the DC controller is firmly seated. Replace the DC controller.