• Code: 3C00 ... 3C10
• Description: Trouble related to security • Contact the responsible people of KONICA MINOLTA when not returning in power switch OFF/ON.
• Remedy:

• Code: 3FFF
• Description: Flash ROM write error • The copier determines that there is an error if writing to the flash ROM fails during upgrading of the firmware. • When the power switch is turned ON, the error indicator lights up steadily and a corresponding message appears on the display. • If this error message appears, no operations can then be performed. It is not possible to upgrade the firmware from a PC connected through USB connection, either.
• Remedy: 1 Check the cable and connector for proper connection and correct as necessary. 2 Identify the specific firmware that is responsible for the error. 3 Rewrite the firmware. 4 Unplug parameter chip from PRCB and then plug it back in. 5 Change PRCB. 6 Change MFPB/1.

• Code: 4FFF
• Description: Controller connect error • MFP board/1 (MFPB/1) to MFP board/2 (MFPB/2) connection failure
• Remedy: 1 Turn OFF and ON the power switch. . . 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Check the MFPB/2 connector for proper connection and correct as necessary. 4 Check for proper connection between MFPB/1 and MFPB/2 and correct as necessary. 5 Change MFPB/2. 6 Change MFPB/1.

• Code: C002
• Description: RAM error at startup (standard memory) • RAM error at standard memory is detected during printer start-up.
• Remedy: 1 Reboot the main body. 2 Check connection state of the standard/ expanded memory and correct as necessary. 3 Check the MFPB/1 connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB/2.

• Code: C003
• Description: RAM error at startup (expanded memory) • RAM error at expanded memory is detected during printer start-up.
• Remedy: 1 Reboot the main body. 2 Check connection state of the standard/ expanded memory and correct as necessary. 3 Check the MFPB/1 connector for proper connection and correct as necessary. 4 Change the standard/expanded memory. 5 Change MFPB/2.

• Code: C013
• Description: MAC address error at startup • Invalid MAC address is detected during printer startup.
• Remedy: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Change MFPB/2.

• Code: C015
• Description: Boot ROM error at startup • Boot ROM error is detected during printer start-up.
• Remedy: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Change MFPB/2.

• Code: C022
• Description: NVRAM error at startup • NVRAM error is detected during printer start-up.
• Remedy: 1 Reboot the main body. 2 Check the MFPB/1 connector for proper connection and correct as necessary. 3 Change MFPB/2.