Code :

Code: CC302
Description: Authentication customize data version mismatch error. The authentication customize data version is later than the firmware version of the machine.
Causes: • MFP board (MFPB) • Authentication device
Remedy: 1. Rewrite the main body firmware with the latest one and reinstall the authentication customize data. 2. Replace MFPB.

Code: CCC00
Description: Public user account track information error. At the first time of startup, the nonvolatile status is reset incompletely due to any trouble (such as a shut off of the main power).
Causes: eMMC board (eMMC)
Remedy: 1. Replace eMMC. NOTE • Contact Konica Minolta technical support if the eMMC board needs to be replaced.

Code: CD002
Description: JOB RAM save error. The error in save of job data to the memory/ hard disk and its read error are detected.
Causes: • MFP board (MFPB) • Hard disk (HDD)
Remedy: 1. Check the connector between hard disk-MFPB CN1, CN22 for proper connection and correct as necessary. 2. Format the hard disk. 3. Replace the hard disk. 4. Replace MFPB.

Code: CD004, CD00F
Description: • CD004: Hard disk access error (connection failure) Unable to communicate between the hard disk and MFP board (MFPB). • CD00F: Hard disk data transfer error Data transfer from the hard disk is faulty.
Causes: • MFP board (MFPB) • Hard disk (HDD)
Remedy: 1. Check the connector between hard disk-MFPB CN1, CN22 for proper connection and correct as necessary. 2. Reinstall the hard disk. 3. Replace the hard disk. 4. Replace MFPB.

Code: CD011
Description: Hard disk out of specifications mounted. A hard disk that falls outside the specifications is connected.
Causes: Hard disk
Remedy: 1. Check the hard disk specifications. 2. Replace the hard disk.

Code: CD012
Description: Mount error due to hard disk being unformatted. • The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting. • The hard disk that has replaced an old one is not logically formatted.
Causes: Hard disk
Remedy: 1. Logically format the hard disk and then upgrade the firmware. 2. Replace the hard disk.

Code: CD030
Description: Hard disk management information reading error The machine fails to read administrative information data saved in the hard disk.
Causes: Hard disk (HDD)
Remedy: 1. Check the hard disk specifications. 2. Format the hard disk. 3. Replace the hard disk.