• Code: C2A11
• Description: Drum unit/C new release failure
  The status with the new unit is not cleared after the new drum unit is set.
• Remedy: 1 Clean the connection between the drum unit and the machine if dirty. 2 Reinstall drum unit. 3 Check the connector between drum unit-FRB CN12 for proper connection and correct as necessary. 4 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary. 5 Replace the drum unit. 6 Replace FRB. 7 Replace PRCB.

• Code: C2A12
• Description: Drum unit/M new release failure
• Remedy: 1 Clean the connection between the drum unit and the machine if dirty. 2 Reinstall drum unit. 3 Check the connector between drum unit-FRB CN12 for proper connection and correct as necessary. 4 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary. 5 Replace the drum unit. 6 Replace FRB. 7 Replace PRCB.

• Code: C2A13
• Description: Drum unit/Y new release failure
• Remedy: 1 Clean the connection between the drum unit and the machine if dirty. 2 Reinstall drum unit. 3 Check the connector between drum unit-FRB CN12 for proper connection and correct as necessary. 4 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary. 5 Replace the drum unit. 6 Replace FRB. 7 Replace PRCB.

• Code: C2A14
• Description: Drum unit/K new release failure
  The status with the new unit is not cleared after the new drum unit is set.
• Remedy: 1 Clean the connection between the drum unit and the machine if dirty. 2 Reinstall drum unit. 3 Check the connector between drum unit-FRB CN12 for proper connection and correct as necessary. 4 Check the connector between FRB CN1, CN3-PRCB CN7, CN9 for proper connection and correct as necessary. 5 Replace the drum unit. 6 Replace FRB. 7 Replace PRCB.

• Code: C2A21
• Description: Toner cartridge/C new release failure
  The status with the new cartridge is not cleared after the new toner cartridge is set.
• Remedy: 1 Clean the connection between the toner cartridge and the machine if dirty. 2 Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary. 3 Reinstall the toner cartridge. 4 Check the harness for proper connection and correct as necessary. 5 Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary. 6 Replace the toner cartridge. 7 Replace PRCB.

• Code: C2A22
• Description: Toner cartridge/M new release failure
  The status with the new cartridge is not cleared after the new toner cartridge is set.
• Remedy: 1 Clean the connection between the toner cartridge and the machine if dirty. 2 Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary. 3 Reinstall the toner cartridge. 4 Check the harness for proper connection and correct as necessary. 5 Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary. 6 Replace the toner cartridge. 7 Replace PRCB.

• Code: C2A23
• Description: Toner cartridge/Y new release failure
  The status with the new cartridge is not cleared after the new toner cartridge is set.
• Remedy: 1 Clean the connection between the toner cartridge and the machine if dirty. 2 Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary. 3 Reinstall the toner cartridge. 4 Check the harness for proper connection and correct as necessary. 5 Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary. 6 Replace the toner cartridge. 7 Replace PRCB.

• Code: C2A24
• Description: Toner cartridge/K new release failure
  The status with the new cartridge is not cleared after the new toner cartridge is set.
• Remedy: 1 Clean the connection between the toner cartridge and the machine if dirty. 2 Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary. 3 Reinstall the toner cartridge. 4 Check the harness for proper connection and correct as necessary. 5 Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary. 6 Replace the toner cartridge. 7 Replace PRCB.