Code :

Code: CC214
Description: User information deletion error. The deletion of the user information is uncompleted.
Causes: • MFP board (MFPB) • Authentication device
Remedy: 1. Check the USB cable for proper connection. Reconnect the USB cable as necessary. 2. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.

Code: CC216
Description: Acquisition failure of the number of trials/Initialize error of number of authentication. An error occurred during user authentication using optional authentication unit AU-102.
Causes: • MFP board (MFPB) • Authentication device
Remedy: 1. Check the USB cable for proper connection. Reconnect the USB cable as necessary. 2. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. 3. Reset the number of authentication trials.

Code: CD002
Description: JOB RAM save error. The error in save of job data to the memory/ hard disk and its read error are detected.
Causes: • MFP board (MFPB) • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)
Remedy: 1. Check the connector between hard disk (A)-MFPB CN20, CN26 for proper connection and correct as necessary. 2. Check the connector between hard disk (B)-MFPB CN7, CN27 for proper connection and correct as necessary. 3. Format the hard disk. 4. Replace the hard disk. (HDD (A) / HDD (B)) 5. Replace MFPB.

Code: CD004, CD00F, CD020
Description: • CD004: Hard disk access error (connection failure) • CD00F: Hard disk data transfer error • CD020: Hard disk verify error. • CD004: Unable to communicate between the hard disk and MFP board (MFPB). • CD00F: Data transfer from the hard disk is faulty. • CD020: The data abnormality is detected by the hard disk verify check.
Causes: • MFP board (MFPB) • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)
Remedy: 1. Check the connector between hard disk (A)-MFPB CN20, CN26 for proper connection and correct as necessary. 2. Check the connector between hard disk (B)-MFPB CN7, CN27 for proper connection and correct as necessary. 3. Reinstall the hard disk. 4. Replace the hard disk. (HDD (A) / HDD (B)) 5. Replace MFPB.

Code: CD010
Description: Hard disk unformat. Unformatted hard disk is connected.
Causes: • MFP board (MFPB) • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)
Remedy: 1. Format the hard disk. 2. Replace the hard disk. (HDD (A) / HDD (B)) 3. Replace MFPB.

Code: CD011
Description: Hard disk out of specifications mounted. A hard disk that falls outside the specifications is connected.
Causes: • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)
Remedy: 1. Check the hard disk specifications. 2. Replace the hard disk. (HDD (A) / HDD (B))

Code: CD012
Description: Mount error due to hard disk being unformatted. • The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting. • The hard disk that has replaced an old one is not logically formatted.
Causes: • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)
Remedy: 1. Logically format the hard disk and then upgrade the firmware. 2. Replace the hard disk. (HDD (A) / HDD (B))

Code: CD013, CD014
Description: CD013: HDD mirroring error master CD014: HDD mirroring error slave. CD013: A R/W error occurs in the master drive during mirroring. CD014: A R/W error occurs in the slave drive during mirroring.
Causes: • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)
Remedy: 1. Turn OFF the main power switch, wait for 10 sec., then turn the switch ON. 2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Status] and identify the specific hard disk that has developed the error. If an error occurs, "Error" appears in the status column. 3. Replace the hard disk that has developed the error with a new one. (HDD (A) / HDD (B)) 4. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [HDD Mirroring Rebuild] and perform the function.