• Code: 0170
• Description: Billing counting error Mismatch between the value of the main PWB and engine PWB, in one of the value of billing counter, life counter, or scanner counter.
• Remedy: EEPROM (Main PWB) (Engine PWB): 1. Check that the EEPROM installed in the main PWB is correct and, if not, install the correct EEPROM for the model. 2. Replace the main PWB. 3. Replace the engine PWB. 4. If the EEPROM data is corrupted, contact the service support.

• Code: 0180
• Description: Machine number mismatch When the power is turned on, the machine number does not match the one stored in the main PWB and in the engine PWB.
• Remedy: EEPROM (Main PWB): 1. Check that the EEPROM installed in the main PWB is correct and, if not, install the correct EEPROM for the model. 2. Confirm the serial number data for the main PWB and the engine PWB by using U004. If the mutually different machine number data between "Machine No. (Main)" and "Machine No. (Eng)" is displayed, or if there is a difference between the actual machine number and the number of "Machine No. (Eng)", install the correct EEPROM, and then execute U004.

• Code: 0360
• Description: Communication error between the engine ASIC During the readback data checked after data transmission, the checksum error or the video signal is not inverted. (failed 10 consecutive times)
• Remedy: Engine PWB: 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the engine PWB are properly connected, and if not, re-connect them. 3. Replace the engine PWB.

• Code: 0620
• Description: FAX image DIMM error FAX image DIMM not mounted FAX image DIMM access error (35/40 ppm model only)
• Remedy: FAX image DIMM: 1. Install the FAX image DIMM bundled in the FAX kit in the main PWB. 2. Reinstall the FAX image DIMM in the main PWB socket. 3. Check the FAX image DIMM terminal and clean it if foreign objects adhere. 4. Replace with the new FAX image DIMM.
  Main PWB: Replace the main PWB.

• Code: 0640
• Description: Hard disk error During the file access after Ready, the I/O error of SSD is detected. (SSD format error after rebooting. For example, System initialization, Sanitization, Encrypted format when installing security kit.)
• Remedy: HDD (35/40 ppm model only): 1. Replace the HDD if abnormal sounds are heard. 2. Check if there is a loose connection, break or damage in the SATA cable between the HDD and Main PWB or it is connected to the right connector. HDD - Main PWB(YC1,YC27) 3. Change the SATA cable. 4. Execute the HDD initialization (FULL) in the U024. 5. Replace the HDD if an error is detected after the U024 initialization.
  SSD: 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Unplug the power cord from the wall outlet, and reinstall the SSD. 3. Check the connection failure between the KUIO connector of the main PWB and SSD, and reconnect it. 4. Initialize the SSD.
  Main PWB: Replace the main PWB.

• Code: 0650
• Description: FAX image DIMM check error When installing the FAX image DIMM used in another machine. (35/40 ppm model only)
• Remedy: FAX DIMM: 1. Check if a previously used FAX image DIMM is used instead of the FAX image DIMM bundled in the FAX kit. 2. If installing the DIMM used in another machine, execute U671 [RECOVERY FAX DIMM]. 3. Check if the FAX DIMM is firmly inserted into the socket on the Main PWB. 4. Replace with the new FAX image DIMM.
  Main PWB: Replace the main PWB.

• Code: 0660
• Description: Hard disk encryption key error (35/40 ppm model only)
• Remedy: EEPROM: Execute U004 if it occurs after replacing the EEPROM.
  HDD: 1. Replace the HDD if abnormal sounds are heard. 2. Check if there is a loose connection, break or damage in the SATA cable between the HDD and Main PWB or it is connected to the right connector. HDD - Main PWB(YC1,YC27) 3. Change the SATA cable. 4. Execute the HDD initialization (FULL) in the U024. 5. Replace the HDD if an error is detected after the U024 initialization.
  Main PWB: Replace the main PWB.

• Code: 0670
• Description: Hard disk overwriting Erasing error (35/40 ppm model only)
• Remedy: HDD: 1. Replace the HDD if abnormal sounds are heard. 2. Check if there is a loose connection, break or damage in the SATA cable between the HDD and Main PWB or it is connected to the right connector. HDD - Main PWB(YC1,YC27) 3. Change the SATA cable. 4. Execute the HDD initialization (FULL) in the U024. 5. Replace the HDD if an error is detected after the U024 initialization.
  Main PWB: Replace the main PWB.