• Code: 160.01...160.06
• Description: MoTray 2 pick motor failed.tor Error
  
• Remedy: 1 1. Turn the printer off. 2. Reseat option tray 2. 3. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold and . and turn on the printer). 4. Select PRINT TESTS, and press Select( ). 5. Select the Tray 2, and press Select( ). 6. Select Single, and press Select( ). Did the page print? Problem resolved. Go to step 2.
  2 1. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal”. 3. Check the option cable in connector JOPT1 (A) on the system board for proper connection, for cable pinch points, and for any other damage to the cable or connector Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 3.
  3 Remove the right cover. See “Right cover removal”. Check the option cable for pinch points and any damage. Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 4.
  4 Is the option tray 2 the high-capacity input tray (2,000-sheet feeder)? Replace the HCIT top plate assembly. See “Top plate assembly removal”. Replace the option tray 2 assembly.

• Code: 161.01...161.06
• Description: Motor Error
  Tray 2 feed motor failed.
• Remedy: 1 1. Turn the printer off. 2. Reseat option tray 2. 3. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold and . and turn on the printer). 4. Select PRINT TESTS, and press Select( ). 5. Select the Tray 2, and press Select( ). 6. Select Single, and press Select( ). Did the page print? Problem resolved. Go to step 2.
  2 1. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal”. 3. Check the option cable in connector JOPT1 (A) on the system board for proper connection, for cable pinch points, and for any other damage to the cable or connector Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 3.
  3 Remove the right cover. See “Right cover removal”. Check the option cable for pinch points and any damage. Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 4.
  4 Is the option tray 2 the high-capacity input tray (2,000-sheet feeder)? Replace the HCIT top plate assembly. See “Top plate assembly removal”. Replace the option tray 2 assembly.

• Code: 162.01...162.06
• Description: Motor Error
  Tray 3 pick motor failed.
• Remedy: 1 1. Turn the printer off. 2. Reseat option tray 3. 3. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold and . and turn on the printer). 4. Select PRINT TESTS, and press Select( ). 5. Select the Tray 3, and press Select( ). 6. Select Single, and press Select( ). Did the page print? Problem resolved. Go to step 2.
  2 1. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal”. 3. Check the option cable in connector JOPT1 (A) on the system board for proper connection, for cable pinch points, and for any other damage to the cable or connector Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 3.
  3 Remove the right cover. See “Right cover removal”. Check the option cable for pinch points and any damage. Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 4
  4 Is the option tray 3 the high-capacity input tray (2,000-sheet feeder)? Replace the HCIT top plate assembly. See “Top plate assembly removal”. Replace the option tray 3 assembly.

• Code: 163.01...163.06
• Description: Motor Error
  Tray 3 feed motor failed
• Remedy: 1 1. Turn the printer off. 2. Reseat option tray 3. 3. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold and . and turn on the printer). 4. Select PRINT TESTS, and press Select( ). 5. Select the Tray 3, and press Select( ). 6. Select Single, and press Select( ). Did the page print? Problem resolved. Go to step 2.
  2 1. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal”. 3. Check the option cable in connector JOPT1 (A) on the system board for proper connection, for cable pinch points, and for any other damage to the cable or connector Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 3.
  3 Remove the right cover. See “Right cover removal”. Check the option cable for pinch points and any damage. Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 4
  4 Is the option tray 3 the high-capacity input tray (2,000-sheet feeder)? Replace the HCIT top plate assembly. See “Top plate assembly removal”. Replace the option tray 3 assembly.

• Code: 164.01...164.06
• Description: Motor Error
  Tray 4 pick motor failed.
• Remedy: 1 1. Turn the printer off. 2. Reseat option tray 4. 3. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold and . and turn on the printer). 4. Select PRINT TESTS, and press Select( ). 5. Select the Tray 4, and press Select( ). 6. Select Single, and press Select( ). Did the page print? Problem resolved. Go to step 2.
  2 Turn the printer off, and then remove the rear frame cover. See “Rear frame cover removal”. Check the option cable in connector JOPT1 (A) on the system board for proper connection, for cable pinch points, and for any other damage to the cable or connector Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 3.
  3 Remove the right cover. See “Right cover removal”. Check the option cable for pinch points and any damage. Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 4.
  4 Is the option tray 4 the high-capacity input tray (2,000-sheet feeder)? Replace the HCIT top plate assembly. See “Top plate assembly removal”. Replace the option tray 4 assembly.

• Code: 165.01...165.06
• Description: Motor Error
  Tray 4 feed motor failed.
• Remedy: 1 1. Turn the printer off. 2. Reseat option tray 4. 3. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold and . and turn on the printer). 4. Select PRINT TESTS, and press Select( ). 5. Select the Tray 4, and press Select( ). 6. Select Single, and press Select( ). Did the page print? Problem resolved. Go to step 2.
  2 Turn the printer off, and then remove the rear frame cover. See “Rear frame cover removal”. Check the option cable in connector JOPT1 (A) on the system board for proper connection, for cable pinch points, and for any other damage to the cable or connector Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 3.
  3 Remove the right cover. See “Right cover removal”. Check the option cable for pinch points and any damage. Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 4.
  4 Is the option tray 4 the high-capacity input tray (2,000-sheet feeder)? Replace the HCIT top plate assembly. See “Top plate assembly removal”. Replace the option tray 4 assembly.

• Code: 166.01...166.06
• Description: Motor Error
  Tray 5 pick motor failed.
• Remedy: 1 1. Turn the printer off. 2. Reseat option tray 5. 3. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold and . and turn on the printer). 4. Select PRINT TESTS, and press Select( ). 5. Select the Tray 5, and press Select( ). 6. Select Single, and press Select( ). Did the page print? Problem resolved. Go to step 2.
  2 1. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal”. 3. Check the option cable in connector JOPT1 (A) on the system board for proper connection, for cable pinch points, and for any other damage to the cable or connector Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 3.
  3 Remove the right cover. See “Right cover removal”. Check the option cable for pinch points and any damage. Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 4
  4 Is the option tray 5 the high-capacity input tray (2,000-sheet feeder)? Replace the HCIT top plate assembly. See “Top plate assembly removal”. Replace the option tray 5 assembly.

• Code: 167.01...167.06
• Description: Motor Error
  Tray 5 feed motor failed.
• Remedy: 1 1. Turn the printer off. 2. Reseat option tray 5. 3. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold and . and turn on the printer). 4. Select PRINT TESTS, and press Select( ). 5. Select the Tray 5, and press Select( ). 6. Select Single, and press Select( ). Did the page print? Problem resolved. Go to step 2.
  2 1. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal”. 3. Check the option cable in connector JOPT1 (A) on the system board for proper connection, for cable pinch points, and for any other damage to the cable or connector Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 3.
  3 Remove the right cover. See “Right cover removal”. Check the option cable for pinch points and any damage. Is the cable damaged? Replace the option cable. See “Option cable removal”. Go to step 4
  4 Is the option tray 5 the high-capacity input tray (2,000-sheet feeder)? Replace the HCIT top plate assembly. See “Top plate assembly removal”. Replace the option tray 5 assembly.