Remedy: 1 Remove all option boards from the system board. Turn on the printer. Does the error continue? Replace the system board. See “System board”. Go to step 2 2 Replace each option board one at a time, making sure the boards are properly seated. Turn the printer off and then on between each option board to view any error messages. Does the error reappear? Replace the failing option board. Problem fixed.
Code: 957
Description: System Board ASIC Failure
Remedy: Replace the system board.
Code: 958
Description: NAND Failure
Remedy: Replace the system board.
Code: 960
Description: RAM Memory Error
Remedy: RAM soldered on board is bad. Replace the system board.
Code: 961
Description: RAM Memory Error
Remedy: There is an error in the memory installed in the memory option slot on the system board. If another memory option is available, switch the memory options to isolate the problem. If you do not have a spare memory option to switch, then replace the memory installed. If this does not fix the problem, replace the “System board”.
Code: 964
Description: Emulation Error
Remedy: Download emulation CRC failure has occurred. The following actions may be taken: 1. Disable the Download Emulation 2. Program the download emulation into the code overlay SIMM, again. 3. If the problem is not resolved, replace the code overlay SIMM and download emulation, again.
Code: 975
Description: Standard Network or Network Card x
Remedy: Unrecognizable network Errors 975 through 979 indicate a failure with the standard network port located on the system board or a network card in the specified slot x, x=1, 2 or 3. Replace the card in the specified slot.
Code: 976
Description: Standard Network
Remedy: Unrecoverable software or error in network for network card x. If unable to clear the error message, check the following: • If installed, check network card for correct installation. • If correctly installed, replace the network card. • If a network card is not installed, replace the system board.