• Code: 200.21, 200.22
• Description: Staging motor stalled or is under speed. Possible causes: • Faulty staging motor • Faulty cable/connector • Faulty system board
• Remedy: 1 Turn the printer off, and open the system board shield. Check the cable in connector JSTAG1 (staging motor cable) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the staging motor cable. See “Staging paper path reference edge assembly removal” to access the cable. Go to step 3. 3 Remove the LVPS. See “Low-voltage power supply (LVPS) removal”. Check the cable connection to the motor. Is the cable connected correctly to the staging motor? Go to step 4. Reseat the cable. 4 Replace the staging paper path reference edge assembly. See “Staging paper path reference edge assembly removal”. Dose the error reoccur? Replace the system board. See “System board removal”. Problem solved.

• Code: 200.31
• Description: Near narrow media sensor is made when the printer tries to print from an idle state. Possible causes: • Paper jam leaving paper over the sensor • Defective near narrow media sensor • Faulty system board
• Remedy: 1 Open the left access door. Check the sensor flag for damage. A—Input sensor B—S1 sensor C—Narrow media sensor D—Near narrow media sensor Is the sensor flag damaged? Replace the input sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the cable in connector JPP2 for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable in connector JPP2 for damage. Is the cable damaged? Replace the paper path cable. See “Paper path cables”. Go to step 4. 4 Remove the staging deflector assembly, and check the sensor cable connection. See “Staging deflector assembly removal”. A—Input sensor B—S1 sensor C—Narrow media sensor D—Near narrow media sensor Is the cable properly connected? Go to step 5. Reseat the cable. 5 Replace the sensor. “Sensor (input, S1, narrow media, near narrow media) removal” Does the error reoccur? Replace the system board. See “System board removal”. Problem solved.

• Code: 200.32
• Description: Near narrow media sensor is never made or is made late. • Damaged narrow media flag or narrow media sensor • Loose input sensor
• Remedy: 1 Open the left access door. Check the near narrow media sensor flag (D) for damage. Is the near narrow media flag damaged? Replace the near narrow media sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Go to step 2. 2 Remove the staging deflector assembly. See “Staging deflector assembly removal”.. Is the near narrow media sensor (D) in the staging deflector assembly loose? Reseat the sensor and add a sensor retainer. See “Sensor (input, S1, narrow media, near narrow media) removal”. Contact your next level of support.

• Code: 200.33, 200.38
• Description: 200.33 Near narrow media sensor is never made or is made late. • Faulty input sensor • Faulty staging deflector assembly • Faulty autocomp assembly 200.38 Near narrow media sensor is never made or is made late.
• Remedy: 1 Remove the input tray. Are the pick tires worn? Replace the pick tires. See “Pick rolls removal”. Go to step 2. 2 Open the left access door. Check the near narrow media sensor flag (D) for damage. Is the near narrow media sensor flag damaged? Replace the near narrow media sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Go to step 3. 3 Is the staging deflector assembly damaged? Replace the staging deflector assembly. See “Staging deflector assembly removal”. Go to step 4. 4 Turn the printer off, and open the system board shield. Check the cable in connector JPP2 for proper connection to the system board. Is the cable properly connected? Go to step 5. Reseat the cable. 5 Check the cable in connector JPP2 for any other damage. Is the cable damaged? Replace the paper path cable. See “Paper path cables”. Go to step 6. 6 Remove the staging deflector assembly. See “Staging deflector assembly removal”. Is the cable connected correctly? Go to step 7. Reseat the cable. 7 Replace the near narrow media sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Does the error reoccur? Replace the System Board. See “System board removal”. Problem solved.

• Code: 200.35, 200.37
• Description: Near narrow media sensor does not break or breaks late. • Incorrect paper settings • Incorrect paper loaded • Incorrect paper guide setting • ITU module failure • Lower guide failure • Paper pick mechanism failure • Near narrow media sensor failure
• Remedy: 1 Reseat the ITU. Did the error clear? Problem solved. Go to step 2. 2 Open the left access door. Check the near narrow media sensor flag (D) for damage. Is the near narrow media sensor flag damaged? Replace the near narrow media sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Go to step 3. 3 Is the staging deflector assembly damaged? Replace the staging deflector assembly. See “Staging deflector assembly removal”. Go to step 4. 4 Replace the ITU. Did the error clear? Problem solved. Go to step 5. 5 Remove the staging deflector assembly. See “Staging deflector assembly removal”. Is the cable connected correctly? Go to step 6. Reseat the cable. 6 Replace the near narrow media sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Does the error reoccur? Replace the System Board. See “System board removal”. Problem solved.

• Code: 200.40
• Description: S1 sensor is made early. Possible causes: • Incorrect paper settings • Defective S1 sensor
• Remedy: 1 Open the left access door. Check the S1 sensor flag (B) for damage. Is the S1 flag damaged? Replace the S1 sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Go to step 2. 2 Remove the staging deflector assembly. See “Staging deflector assembly removal”. Is the S1 sensor (B) in the staging deflector assembly loose? Reseat the sensor and add a sensor retainer. See “Sensor (input, S1, narrow media, near narrow media) removal”. Contact your next level of support.

• Code: 200.41
• Description: Narrow media sensor is made when printer tries to print from an idle state. Possible causes: • Paper jam leaving page over sensor • Defective narrow media sensor • Faulty system board
• Remedy: 1 Open the left access door. Check the sensor flag for damage. A—Input sensor B—S1 sensor C—Narrow media sensor D—Near narrow media sensor Is the sensor flag damaged? Replace the input sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Go to step 2. 2 Turn the printer off, and open the system board shield. Check the cable in connector JPP2 for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable in connector JPP2 for damage. Is the cable damaged? Replace the paper path cable. See “Paper path cables”. Go to step 4. 4 Remove the staging deflector assembly, and check the sensor cable connection. See “Staging deflector assembly removal”. A—Input sensor B—S1 sensor C—Narrow media sensor D—Near narrow media sensor Is the cable properly connected? Go to step 5. Reseat the cable. 5 Replace the sensor. “Sensor (input, S1, narrow media, near narrow media) removal” Does the error reoccur? Replace the system board. See “System board removal”. Problem solved.

• Code: 200.42
• Description: Narrow media sensor is made early. Possible causes: • Incorrect paper settings • Defective narrow media sensor
• Remedy: 1 Open the left access door. Check the narrow media flag (C) for damage. Is the narrow media flag damaged? Replace the narrow media sensor. See “Sensor (input, S1, narrow media, near narrow media) removal”. Go to step 2. 2 Remove the staging deflector assembly. See “Staging deflector assembly removal”. Is the narrow media sensor (C) in the staging deflector assembly loose? Reseat the sensor and add a sensor retainer. See “Sensor (input, S1, narrow media, near narrow media) removal”. Contact your next level of support.