• Code: 920.00
• Description: Service fuser error Fuser main lamp overheat error
• Remedy: 1 Reset the fuser overheat failure lock out condition. 1. Enter the Diagnostics Menu. 2. Select Fuser temp fail clear. 3. Select Fuser temp fail clear. Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Go to step 5. 2 Reset the fuser overheat failure lock out condition. Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly? Remove the media. Go to step 3. 3 Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly? Go to step 4. Install the fuser unit assembly properly. 4 Check the fuser unit assembly for proper connection. Is the above component properly connected. Go to step 5. Repair the connection. 5 Perform a print test. Does the error continue? Replace the fuser unit assembly. Go to “Fuser unit assembly removal”. Go to step 6. Problem solved. 6 Perform a POR. Does the error occur when the power is turned off/on? Replace the AC drive card bracket assembly. Go to “AC drive card bracket assembly removal”. Problem solved.

• Code: 920.01
• Description: Service fuser error Front thermistor disconnection error
• Remedy: 1 Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly? Remove the media. Go to step 2. 2 Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly? Go to step 3. Install the fuser unit assembly properly. 3 Check the fuser unit assembly for proper connection. Is the above component properly connected. Go to step 4. Repair the connection. 4 Perform a POR. Does the error occur when the power is turned off/on? Replace the fuser unit assembly. Go to “Fuser unit assembly removal”. Problem solved.

• Code: 920.02
• Description: Service fuser error Fuser sub lamp overheat error
• Remedy: 1 Reset the fuser overheat failure lock out condition. 1. Enter the Diagnostics Menu. 2. Select Fuser temp fail clear. 3. Select Fuser temp fail clear. Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Go to step 5. 2 Reset the fuser overheat failure lock out condition. Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly? Remove the media. Go to step 3. 3 Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly? Go to step 4. Install the fuser unit assembly properly. 4 Check the fuser unit assembly for proper connection. Is the above component properly connected. Go to step 5. Repair the connection. 5 Perform a print test. Does the error continue? Replace the fuser unit assembly. Go to “Fuser unit assembly removal”. Go to step 6. Problem solved. 6 Perform a POR. Does the error occur when the power is turned off/on? Replace the AC drive card bracket assembly. Go to “AC drive card bracket assembly removal”. Problem solved.

• Code: 920.03
• Description: Service fuser error Rear thermistor disconnection error
• Remedy: 1 Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly? Remove the media. Go to step 2. 2 Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly? Go to step 3. Install the fuser unit assembly properly. 3 Check the fuser unit assembly for proper connection. Is the above component properly connected. Go to step 4. Repair the connection. 4 Perform a POR. Does the error occur when the power is turned off/on? Replace the fuser unit assembly. Go to “Fuser unit assembly removal”. Problem solved.

• Code: 920.03
• Description: Service fuser error Rear thermistor disconnection error
• Remedy: 1 Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly? Remove the media. Go to step 2. 2 Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly? Go to step 3. Install the fuser unit assembly properly. 3 Check the fuser unit assembly for proper connection. Is the above component properly connected. Go to step 4. Repair the connection. 4 Perform a POR. Does the error occur when the power is turned off/on? Replace the fuser unit assembly. Go to “Fuser unit assembly removal”. Problem solved.

• Code: 920.04
• Description: Service fuser error Main lamp warm up error
• Remedy: 1 Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly? Remove the media. Go to step 2. 2 Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly? Go to step 3. Install the fuser unit assembly properly. 3 Check the fuser unit assembly for proper connection. Is the above component properly connected. Go to step 4. Repair the connection. 4 Perform a print test. Does the error continue? Replace the fuser unit assembly. Go to “Fuser unit assembly removal”. Go to step 5. Problem solved. 5 Perform a POR. Does the error occur when the power is turned off/on? Replace the AC drive card bracket assembly. Go to “AC drive card bracket assembly removal”. Problem solved.

• Code: 920.05
• Description: Service fuser error Main lamp on-time error
• Remedy: 1 Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly? Remove the media. Go to step 2. 2 Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly? Go to step 3. Install the fuser unit assembly properly. 3 Check the fuser unit assembly for proper connection. Is the above component properly connected. Go to step 4. Repair the connection. 4 Perform a print test. Does the error continue? Replace the fuser unit assembly. Go to “Fuser unit assembly removal”. Go to step 5. Problem solved. 5 Perform a POR. Does the error occur when the power is turned off/on? Replace the AC drive card bracket assembly. Go to “AC drive card bracket assembly removal”. Problem solved.

• Code: 920.06
• Description: Service fuser error Sub lamp warm up error
• Remedy: 1 Check the fuser unit assembly for a media jam. Is there a media jam in the fuser unit assembly? Remove the media. Go to step 2. 2 Check the fuser unit assembly for proper installation. Is the fuser unit assembly installed properly? Go to step 3. Install the fuser unit assembly properly. 3 Check the fuser unit assembly for proper connection. Is the above component properly connected. Go to step 4. Repair the connection. 4 Perform a print test. Does the error continue? Replace the fuser unit assembly. Go to “Fuser unit assembly removal”. Go to step 5. Problem solved. 5 Perform a POR. Does the error occur when the power is turned off/on? Replace the AC drive card bracket assembly. Go to “AC drive card bracket assembly removal”. Problem solved.